The property has a prime location near popular attractions like World Trade Park, making it convenient for travelers. However, numerous reviews highlight poor cleanliness and maintenance issues in rooms and bathrooms, which often lacked basic amenities. Common complaints include slow service, malfunctioning AC, and inconsistent hot water supply. While some guests enjoyed the rooftop restaurant atmosphere and found the staff friendly, many rated the overall experience poorly due to ongoing hygiene concerns and inadequate responses from the management.