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Review Of Hotel Rivieraa

Awas Vikas, Rudrapur

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.7
    Average

    79 Ratings

    excellent
    14%
    very good
    13%
    average
    30%
    poor
    19%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 4
    • 2
    • 3
    • 1
    • 1
    • 3
    • 3
    • 3

    Rating Categories

    • Location2.6
    • Cleanliness1.7
    • Value For Money1.3
    • Food1.6
    • Facilities1.3
    • Child Friendliness2.0
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a great location and spacious rooms, which some guests appreciated. However, cleanliness is a major issue, with reports of dirty bathrooms and foul-smelling linens. Service also appears to be lacking, with rude staff and poor maintenance highlighted by many. Guests have faced check-in troubles and inadequate food hygiene. While a few had pleasant experiences, the overwhelming feedback suggests significant improvements are needed concerning cleanliness and service quality.

    1.0

    I couldn't stay here

    the g.couple

    I couldn't stay here. They didn't allow me to. Just because of false/half informations. From both make my trip & and the location.

    Travel Month: Sep 2024

    Room: Deluxe Ac Room

    4.0

    Good Stay

    ankit v.

    I like many things about this hotel, the location was good and easy to reach, the room size was good, staff was very polite, and the food was good. I would like to visit it again on my next trip.

    Travel Month: Sep 2024

    Room: Deluxe Ac Room

    2.0

    Poor Stay

    mandee k.

    Bad sa bhi bad

    Travel Month: Aug 2024

    Room: Deluxe Ac Room

    1.0

    Terrible Stay

    sardar.family

    Pathetic hotel i have ever seen. 1. No cleaning in room. Every where there is foul smelling. 2. Reception denied to provide bill for fooding 3. Tv barely work with free dth chanels 4. Staff behaviour very rude and unfriendly. 5. No parking available and hotel staff don, t bother to assist to park car overall this hotel is a big mess and suffered alot. This hotel don, t deserve to be available on make my trip

    Travel Month: Aug 2024

    Room: Deluxe Ac Room

    • user photos
    • user photos
    • user photos
    1.0

    worst experience - don’t take this room for your family

    rohit v.family

    Really bad rooms and dirty bathroom. Torn bed sheets .. torn n smelly comforters … no service .. very rude staff ! Worst experience !

    Travel Month: May 2024

    Room: Deluxe Ac Room

    • user photos
    • user photos
    3.0

    Average Stay

    rahul j.

    First of when power was gone. Hotel staff not run dg. Very hot. Poor

    Travel Month: Apr 2024

    Room: Deluxe Ac Room

    5.0

    Must sta

    akshat s.business

    Fantastic Hotel the rooms are best quality neat & clean and the services they offered are best in all way.

    Travel Month: Jan 2024

    Room: Deluxe Ac Room

    1.0

    Worst-experience as a traveller

    jasmehar s.family

    Hotel staff very rude and rooms so bad, bathroom is very dirty no food facility, no parking facility

    Travel Month: Dec 2023

    Room: Deluxe Ac Room

    1.0

    Worst experience

    deepak k.loyalty-iconcouple

    Worst hotel till date. Denied check in since i was with my sister. Hotel staff was very rude and behaved in a high handed way.

    Travel Month: Dec 2023

    Room: Deluxe Ac Room

    1.0

    Terrible

    manvendra s.business

    Not good, worst hotel.

    Travel Month: Nov 2023

    Room: Deluxe Ac Room

    1.0

    Terrible Stay

    utkarsh.

    Very poor service even tea is not avail before 7 30

    Travel Month: Nov 2023

    Room: Deluxe Ac Room

    1.0

    Terrible Stay

    akshay t.loyalty-icon

    Room condition was not good mattress and blanket are foul smelling and dirty room cleaning is not done

    Travel Month: Nov 2023

    Room: Deluxe Ac Room

    3.0

    Normal average

    ruchi.family

    Hotel owners requested by on the maintenance average room per normal requirement small small maintenance and best hotel

    Travel Month: Oct 2023

    Room: Deluxe Ac Room

    5.0

    Excellent Stay

    manik s.

    Very nice hotel

    Travel Month: Oct 2023

    Room: Deluxe Ac Room

    2.0

    Bad room

    shiv k.business

    No clean broom and service damage bath and watch not clean florr wi-fi and service not working fan hygince issue breakfast food quality it very poor and room same my suggestion only who come in hotel when only sleep and travel

    Travel Month: Sep 2023

    Room: Deluxe Ac Room

    5.0

    Excellent Stay

    satyendra.

    Very nice, clean hotel, washroom is also clean. Overall experience is good.

    Travel Month: Sep 2023

    Room: Deluxe Ac Room

    3.0

    Average Stay

    amit s.

    Over all experience is good but due to rain light fluctuate. So that all intercom and service are effected.

    Travel Month: Jul 2023

    Room: Deluxe Ac Room

    1.0

    Terrible Stay

    siddharth g.loyalty-icon

    The hotel denied providing me the bill, instead of complimentary packed water bottle, they provided me bottle which was already opened, room was dirty

    Travel Month: Jun 2023

    Room: Deluxe Ac Room

    2.0

    Feedback

    mohit g.family

    Location was good. Services are poor. Whole hotel is full of mosquitos. Very poor maintenance of rooms, very dirty. Also, no lift available, difficult for family to stay in 2nd floor without lift.

    Travel Month: May 2023 (6-Night Stay)

    Room: Deluxe Ac Room

    5.0

    Good stay

    kajal c.business

    Good staff behavior, good room quality. Location is heart of the city.

    Travel Month: May 2023

    Room: Deluxe Ac Room

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