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Review Of Hotel Crown Plaza

Lamara, Rudrapur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    109 Ratings, 68 Reviews

    excellent
    19%
    very good
    27%
    average
    23%
    poor
    14%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 1
    • 5
    • 2
    • 2
    • 1
    • 1
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.4
    • Room3.3
    • Value For Money3.8
    • Food3.0
    • Facilities3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a prime location near the bus stand and market, making it convenient for travelers. Guests have mentioned the staff as cooperative and kind, consistently providing good service. While some reviews highlight the food quality and affordability, several concerns are raised regarding cleanliness, room conditions, and maintenance issues like non-functioning TVs and dirty bathrooms. Despite mixed reviews, it's regarded as a budget-friendly option for those prioritizing location and staff support.

    Sort by:

    Positive first
    1.0

    Worst hotel in Rudrapur

    rupali s.solo

    AC was damaged and rooms were very much dirty. I requested to change room but all rooms were bad

    Travel Month: Aug 2025

    Room: Standard Room with City View

    5.0

    Exce

    rashmi.family with 1 kid

    The hotel is very nice . The behaviour of the staff is good and the room was also neat and clean. overall a very good experience. 10 out of 10 from my side pls guys go and stay there . The main point is Safety and for this I will give 5 stars. The hotel is very nice .

    Travel Month: Jul 2025

    Room: Standard Room with City View

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    satish m.

    Washroom was not upto the mark. Bedding was just horrible

    Travel Month: May 2025

    Room: Executive Twin-Bed (Corporate Edition)

    2.0

    Poor Stay

    shaurya.solo

    light was not proper. In today's morning they switched off the AC. The room is totally different from the photos uploaded. The room is old structured, no soaps provided not sealed water provided, only one bottle loose water provided at the time of check in. No room service alogn with telephone

    Travel Month: May 2025

    Room: Standard Room with City View

    1.0

    Terrible Stay

    sandeep s.business

    very poor service durty room no proper cleaning towel and bed sheet durty food and breakfast is very bed

    Travel Month: May 2025

    Room: Standard Room with City View

    • user photos
    • user photos
    • user photos

    Hotel Crown Plaza

    Sorry for the inconvenience sir, But as we check the images uploded by your side is clearly not from our property the type of bed visible in the image is not from our property and if you feel any issue please upload the complete image which justify our hotel room where you stayed sorry to say but the images doesn't belong to our property Thanks

    1.0

    Terrible experience

    mohit s.solo

    Absolutely terrible experience, I’ll never visit again. Basic amenities weren’t even available, though the food was good because it felt completely like home-cooked food. Otherwise, I’d say if you’re a budget traveler, you might consider this hotel; otherwise, it’s not recommended to anyone. The AC couldn’t cool the room, mosquitoes kept me awake all night, and when I ran the fan, it made so much noise that I couldn’t sleep.

    Travel Month: May 2025

    Room: Deluxe Room with Study and Couch

    • user photos
    1.0

    very poor condition of room please don't go

    marshall i.business

    very poor condition of room please don't go to bad staff never go in this hotel please refund the amount

    Travel Month: Mar 2025

    Room: Deluxe Room

    3.0

    Average Stay

    business

    Staff is kind and helpful. The rooms are nicely done and very comfortable to stay in. The sleep quality was excellent. I did not try the food 

    Travel Month: Mar 2025

    Room: Deluxe Room

    Hotel Crown Plaza has replied on Sun May 18 12:23:11 IST 2025

    thanks for your valuable review

    1.0

    Terrible Stay

    atul p.couple

    Terrible place to stay geyser not working toilet sheet very dirty beds are giving sitty sound and bed sheet along with blankets are sticking very poor quality even have smell too bad

    Travel Month: Feb 2024

    Room: Non A C Room

    3.0

    Average Stay

    hardeep s.

    My expperience with hotel crown is average. I rate 4. 5 out of 10 because there is no soap no towel no mattress. But nature of the staff is very humble.

    Travel Month: Jan 2024

    Room: Non AC Room

    1.0

    Terrible Stay

    prince k.

    Bedsheet and pillow cover are too dirty. Towel not available. Tv not working

    Travel Month: Dec 2023

    Room: Deluxe Room Ac Room

    • user photos
    • user photos
    • user photos

    Hotel Crown Plaza has replied on Sun Dec 31 17:58:40 IST 2023

    We are apologize for your bad experience and we do well as per the mentioned point

    3.0

    On the road location

    sukrati s.solo

    Easy to reachable, food was good
    Safety was good, it was comfortable.

    Travel Month: Jan 2021

    Room: Non A C Room

    5.0

    Good Hotel

    nishant s.solo

    Nice stay at this Hotel can be stay again this Hotel

    Travel Month: Feb 2020

    Room: Deluxe Room Ac Room

    2.0

    Poor Stay

    mahesh p.couple

    There was no drinking water, you were not clean.

    Travel Month: Nov 2019

    Room: Deluxe Room Ac Room

    2.0

    Food and bathroom

    deepak.

    Bathroom was not clean, leakage was there and a lot of mosquitoes in bathroom. And we ordered 2 veg snag that was not good prepared.

    Travel Month: Sep 2019

    Room: Deluxe Room Ac Room

    5.0

    Staff behavior is good and location is too good

    anubhav s.family

    Staff service is awesome nice behavior

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Deluxe Room Ac Room

    5.0

    Nice stay

    shekhar p.solo

    Staff was good and cooperative

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Non A C Room

    5.0

    Please include breakfast, lunch and dinner in hotel charges.

    anubhav s.couple

    Nice service and good behavior of staff, but window is not on good side.

    Travel Month: Aug 2019

    Room: Deluxe Room Ac Room

    1.0

    Very dirty and suffocating room

    kishor k.solo

    Room was very dirty and water was also not available in washroom, so much suffocation in the room. Only food is good.

    Travel Month: Jul 2019

    Room: Non A C Room

    5.0

    Nice stay overall

    manpreet s.group

    I always stay here. Nice Hotel with all basic facilities. However its a bit cheap as comparison to oyo hotels. Oyo hotels are much cheaper.

    Travel Month: Jul 2019

    Room: Non A C Room

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