Very uncomfortable when reached at ratnam hotel in late evening(7pm) after a long drive, the hotel management said that my booking sifted to other hotel "solitaire" which is around 4-5km from ratnam hotel, which was a marriage party plot, we just adjust for the night stay. Food quality was not upto the mark, offered high charges veg-dinner buffet. Last moment changes of staying place was not absolutely desirable when booked and at that moment not able to contact over phone due to their complicated iv r system, not happy.