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Review Of Hotel Pentagon

Ettumanoor, Kottayam | 2.6 km drive to Ettumanoor Shri Mahadeva Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    4.3
    Excellent

    24 Ratings, 11 Reviews

    excellent
    42%
    very good
    50%
    average
    8%
    poor
    0%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 3
    • 5
    • 4
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the convenient location of this property on the main road, making it easily accessible. The ambience is praised, with well-maintained and modern rooms that feature good amenities. The supportive staff received special mention for their helpfulness. Nearby restaurants add to the experience, and ample parking facilities are a plus. Overall, a pleasant stay is highlighted by many.

    Sort by:

    Positive first
    4.0

    An okay stay

    anoop.family

    Overall stay at the hotel was okay. The drawbacks were very low water pressure in the bath on the second day and there is no provision of TV channels (only Youtube is accessible) in the television.

    Travel Month: Sep 2025

    Room: Executive Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    suresh k.

    Very good hotel, very good ambience and good supportive staffs

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    Need to improve

    rajesh j.business

    Hotel Pentagon location was very good, but the service and guest care were disappointing. No drinking water was provided in the room, food item choices were very limited, no attendants were available, and the complimentary breakfast menu had very few options. Guests were even denied food service, which is unacceptable. I request the management to kindly look into this matter and educate the staff to improve the service quality. I have made bulk bookings for this month, so I expect better arrangements.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Suite Room

    4.0

    Good Stay

    ganeshkrishna r.family with 2 kids

    The hotel is conveniently located on the main road with ample parking available. The property is clean, well-maintained, and features modern fittings throughout. I didn’t get a chance to try the food and beverage options, so can’t comment on that. The only downside was that I couldn’t find a direct website or contact number — bookings had to be made through MMT. Overall, it’s a comfortable and contemporary place to stay.

    Travel Month: Aug 2025

    Room: Deluxe Rooms

    5.0

    Excellent Stay

    srinivasan n.

    1.The amenities in the room are perfect 2.parking facilities are sufficient 3. Room service is good and reception response is good & overall satisfied with the staff 4.expecting for bar service that they are planning to provide 5.location of hotel also reachable 6.restaurant are located near by the hotel Thank you

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    excellent

    georgekutty k.family

    The staff were really good and helpful.The stay there was a pleasant definitely recommend to my friends. The staff were really good and helpful.The stay there was a pleasant experience.Would definitely recommend to my friends.

    Travel Month: Jul 2025

    Room: Executive Room

    4.0

    Good Hotel in the centre of the town

    ciniraj r.family with 2 kids

    Location is on the main road. Easy to reach from different locations. Well maintained rooms. Restaurant is adjacent to the Hotel. Basic amenities are there. Services are good .

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay. Good value for money

    chandramohan v.family

    Location, Food, Amenities & Services were very good.

    Travel Month: May 2025

    Room: Deluxe Rooms|Executive Room

    • user photos
    • user photos
    • user photos
    4.0

    New Hotel , Good rooms away from Kottayam cent

    ashish g.family

    Hotel is approximately 7-8 km from Kottayam, The hotel is new and the rooms are good . Management should pay more attention to improve house keeping services and subscribe to some paid channels only free online content is available. The most irritating part during my stay was breakfast which started only at 8:00 AM, they should not book a room with a complimentary breakfast because most of the time customers will miss it. The restaurant is run by Famous note book group The food in the restaurant is very good.

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Room

    4.0

    Very pleasant stay

    babu n.family

    A very pleasant stay at Pentagon. All the amenities are good and, very helpful support staff. The attached Calicut Notebook restaurant was awesome. It’s location on the MC Road and closeness to MG University and many other local attractions make it unique.

    Travel Month: May 2025

    Room: Executive Room

    4.0

    Good Stay

    ragul r.couple

    Good staff good property. Morning breakfast not that good

    Travel Month: Apr 2025

    Room: Deluxe Rooms

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