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Panchgani, Mahabaleshwar | 21.4 km from city centre
28 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers a scenic location in Panchgani and clean rooms, with a helpful and cooperative staff. Guests appreciated the quality of food and the easy accessibility to nearby viewpoints. However, some reviews point out issues like the limited staff, overpriced food, and poor maintenance of certain facilities like intercom and washrooms. While some found it satisfactory, many emphasized concerns about value for money and insufficient food options during breakfast.
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Good stay, great food
Nice place. Room was in good condition. Manager takes good care of you. Food was awesome! convenient to roam around panchgani.
Room: Super Deluxe Room
My experience
familyCalling it hotel itself is asking for too much, it was dharamshala. Very bad. There was only one man who was manager, same person was doing cleaning, room service, he was also chef. And same person for also security. In all very very bad.
Room: Super Deluxe Room
Nice stay
Location was good, need some improvement in parking place, safety wall, entry road
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Mon Mar 21 13:43:31 IST 2022
Dear guest, warm greetings! thank you for your feedback and your recent stay with us. We have noted your comments and forwarded to the concerned team. Awaiting for your future stay with us
Average hotel with very high price. Normal food very very costly
This is average hotel with high price. Location is good. Rooms are ok. Frogs in wash rooms. No hot water for bathing. Food is unbelievable costly in this hotel. One chapati price is rs. 25 and in breakfadt one small dish of poha cost rs. 70. Two slices of bread cost rs 30. Small dish of plain rice cost rs. 120. Think before you book. All the best!
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Sat Nov 27 17:27:28 IST 2021
Dear guest, sorry for inconvenience. As per standard we maintain cost overall market rates. And it's compare to lowest we kept for all our guest it's like homely feel. Last 5 years we don't have food complain. Hope you to share any complain while in stay about room so we can take action. We don't received any complain as in stay. Hope you to visit us again.
Pathetic experience
Don't go for this property. Keep this as last option for your panchgani trip. It's really overpriced based on the rooms and property overall. Rooms/bathrooms are in worst condition. You can't call reception as intercom phone is not working, plus in case if it's working the phone is not in side of bed. You have to reach it at tv unit to dial any number. Limited staff, the reception guy is the one and only helping you with everything. Don't even consider their breakfast. You're not going to get anything other than poha and up-ma everyday. Yes everyday! better go outside for a breakfast or food. This property is worth inr 1500 only and they're charging whooping inr 3500 which is not at all worth. I wouldn't recommend this hotel to anyone.
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Sat Nov 20 16:54:21 IST 2021
Dear guest, warm greetings, thank you for taking the time to tell us about your experience at the hotel. We are sorry that your experience did not meet your expectations. Please allow us to express our sincere apologies. We appreciate you sharing your concerns, hope that you will give us the opportunity to better serve you in the near future
Bad experience
This hotel is not value for money at all. The hotel is very understaff. Just 3 people. It says breakfast included. But there are very few options or no options at all. The view is nice. But the stay wrecks the whole view and the ambience of the valley. I do not recommend this hotel at all. Worst experience ever
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Sat Nov 13 12:48:16 IST 2021
Dear guest, warm greetings! kindly accept sincere apology for inconvenience caused, we have taken your feedback into consideration and discussed with our team, as we have set breakfast for all guest which is for all person and set menu selection only and about staff due to covid19. We have maintain in minimum staff which is throughout in hospitality industry. We look forward to welcoming you again on your next visit.
Hotel crown
coupleOver all a good experience. It was located in between the mountains and view outside was quite scenic. Food options should have been more
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Tue Aug 24 17:49:50 IST 2021
Dear guest, greetings from all of us. It is a pleasure to read that you enjoyed your recent experience with us. I am glad that my team could make your stay comfortable. It was a pleasure to have you as our guests and i hope you will give us more chances to be of service to you in the nearby future. We look forward to welcoming you soon again
Excellent Stay
coupleOnly sanitizer was there at the entrance. Washroom was not cleaned. No toiletries were provided. No water bottle was provided. Room was not cleaned the consecutive day.
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Tue Aug 24 17:50:24 IST 2021
Dear guest, greetings from all of us. It is a pleasure to read that you enjoyed your recent experience with us. I am glad that my team could make your stay comfortable. It was a pleasure to have you as our guests and i hope you will give us more chances to be of service to you in the nearby future. We look forward to welcoming you soon again
Nice stay.
Nice stay at hotel panchgani crown. Staff was very helpful and co operative. They provide good service. Good quality food. Suggesting everyone to visit once. Location is easy to find.
Nice stay at hotel panchgani crown. Staff was very helpful and co operative. They provide good service. Good quality food. Suggesting everyone to visit once
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Sun Jan 03 22:02:10 IST 2021
Dear guest, greetings from hotel panchgani crown! we feel happy to learn that you enjoyed staying with us and that we could fulfill your expectations. Our entire team feels honored with your kind words and extends gratitude for having appreciated us on makemytrip. Com. We would be delighted to welcome you back soon!
Nice stay
near to the Panchgani viewpoints.
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Tue Aug 24 17:51:02 IST 2021
Dear guest, greetings from all of us. It is a pleasure to read that you enjoyed your recent experience with us. I am glad that my team could make your stay comfortable. It was a pleasure to have you as our guests and i hope you will give us more chances to be of service to you in the nearby future. We look forward to welcoming you soon again
Comfortable stay
It was a short trip with family. Everything in the Hotel was very much satisfactory. The room and the washroom were very good and clean. The staff was cooperative. Satisfied to have the food.
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Mon Feb 17 10:56:11 IST 2020
Sagar more saheb thank you much for your valuable review please do well come again and give chance to serve u again.
Hotel was good
Rooms were clean properly and well maintained and staff was very good
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Tue Feb 11 18:50:49 IST 2020
Sir thank you so much and your most well come again.
Good stay
Good stay near Panchgani. Service also nice
Room: Super Deluxe Room
Hotel Panchgani Crown has replied on Thu Feb 06 11:08:31 IST 2020
Madam thanks for review and please well come again.
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