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Gorakhpur, Gorakhpur
54 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the cooperative staff and commend the room cleanliness at this property. However, many point out the very poor location, being far from the city with limited transportation options. There are concerns about basic amenities, cleanliness, and service that need improvement. Some guests did find the food average and highlighted the ongoing construction, impacting the overall experience.
Average Stay
Still under construction in this place, staffs behavior are good. Need more improvement for service
Room: Deluxe
Terrible
How can you say this is hotel. Location was very poor
Room: Classic (2X)
Hotel O Tapasya Palace has replied on Wed Mar 24 15:00:52 IST 2021
Thank you for letting us know about this, rahul vikram singh. We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Regards, james!
Room service
Totally dirty room and bathroom and no room service was there while I pay for the room service very poor and worst experience I have ever got in Oyo.
Room: Saver Double (X)
Hotel O Tapasya Palace has replied on Mon Jan 20 11:28:46 IST 2020
Hi Sushil! We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Amit!
Average Stay
Hotel location find very hard. Foods and other services average.
Room: Saver Double (X)
Hotel O Tapasya Palace has replied on Mon Jan 06 11:11:12 IST 2020
Hi ram! We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Shreya!
Overall good
Staff is good. Interior location. Cleaning is good.
Room: Saver Double (X)
Hotel O Tapasya Palace has replied on Wed Dec 18 13:29:15 IST 2019
Great to hear this, Saurabh! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Rahul!
Fooding facility not available, location is bad
Bad area, not safe, under construction, service is bad.
Room: Saver
Location
Location is not in Town food service not available room and linen is dirty no phone is working even intercom also.
Room: Deluxe
Not good
Very very far from the City. Not for online booking customers.
Room: Saver Double (X)
Oyo 16386 Tapasya Palace review
I booked the hotel for 6 days. The hotel location is terrible, outside the main city. Moreover, there is no conveyance for the hotel, no sharing autos, no cabs and no bikes either, very hard to find any conveyance, you'll have to wait an hour for any vehicle on Ola. Also, the hotel was on the renovation, so no cleanliness was there, with several power cut off.
Room: Saver Double (X)
Hotel O Tapasya Palace has replied on Fri Aug 16 21:19:29 IST 2019
Apologies for the inconvenience caused, Manoj! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil
Poor Stay
It's very bad behavior by manager, bad location no transportation, it's situated in village.
Room: Saver Double (X)
Hotel O Tapasya Palace has replied on Sat Jun 29 21:33:20 IST 2019
Something like this shouldn't have happened, We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don to get repeated again. Regards, Pravin.
Average Stay
Charging point not available with generator system
Room: Saver Double
Hotel O Tapasya Palace has replied on Thu Jun 06 14:24:24 IST 2019
Hey Pradeep, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
Worst that you can imagine
Worst hotel, nothing was good, nothing means nothing, only oyo bed was given otherwise everything is bad. *This is the English translation of submitted review.*
Room: Classic (2X)
Hotel O Tapasya Palace has replied on Tue Apr 09 19:00:27 IST 2019
Hi, Prabhat! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
No foot slipper in bathroom
No foot slipper in bathroom, not for 3 adult we checked lots of rooms in Tapasya hotel all rooms are only 2 adult and only 1 small kids service is too poor.
Room: Classic Room
Hotel O Tapasya Palace has replied on Mon Apr 22 16:00:33 IST 2019
Hi, Viveka! We regret the trouble caused. Be assured, this feedback has been passed to our concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience in the future. Regards, Saurabh
Terrible hotel, terrible location, no food
Located in very isolated and deserted location. Please arrange your food by yourself otherwise you have pay charges equivalent to 5 star hotel. With no services at all. OYO should immediately remove this hotel.
Room: Classic Room
Hotel O Tapasya Palace has replied on Mon Apr 22 16:30:37 IST 2019
Hi, Nishant! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Saurabh
Excellent Stay
Hotel staff and owner all are very cooperative. We really had a nice stay over there.
Room: Classic Room
Everything good except the location
Everything is good in hotel. Room is good. Cleanliness is good. Only concern is location which is a bit of route.
Room: Saver Double
In budget excellent
Rest distance from main road everything good.
Distance between main road to hotel is around 1 km.
Room: Saver Double
There was no food arrangement inside the hotel. To order food the service charge had to be given
The location of the hotel quite inside. For which there was no arrangement for the local conveyance. 12 km from the railway station, the location of the hotel was very bad.
Room: Classic Room
Terrible Stay
Room size was very small. Staff behavior good, but location is out of city very bad location. There are no clearness when I reached hotel safe say not available clean room I waited 30 minutes, and this is very bad experience of my life.
Room: Saver Double
Disappointing
The hotel is in a remote location where even rickshaw does not go. Ola is way expensive and could charge. Plenty of mosquitoes and not very comfortable stay.
Room: Classic Room
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