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Review Of Hotel O Sonora Hotel0123401234

Chanakya Nagar, Dhanbad | 6.2 km drive to Dhanbad Airport (DBD)

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    68 Ratings, 38 Reviews

    excellent
    32%
    very good
    19%
    average
    13%
    poor
    12%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 4
    • 1
    • 1
    • 1
    • 5
    • 1
    • 1

    Rating Categories

    • Location4.4
    • Cleanliness3.4
    • Room3.5
    • Food3.6
    • Hospitality3.8
    • Value For Money3.6
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The reviews highlight several concerns about this property, including dirty rooms, unprofessional staff, and hygiene issues in bathrooms. Many guests experienced additional charges upon check-in, which left them feeling unsatisfied. However, some found the location convenient and the staff supportive. While a few mentioned it as an economical option for solo travelers, cleanliness and service quality were major drawbacks. Overall, mixed feelings about the experience suggest serious improvements are needed.

    Sort by:

    Positive first
    3.0

    Average Stay

    ashutosh a.family

    After booking this hotel from make my trip app and after making all payment from app, 167 more rupees hotel charged for me after going to hotel and they said that the minimum charges of this hotel is Rs 1000.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    GOOD LOCATION. A

    supriyo d.family with 1 kid

    It was a good visit according to the rent. I booked room a but at check in, they demand rs.116/-. They told, "we have no room below rs.1000/-" But I think, it was OK, because they provide AC room , free RO water at a very low price. Food quality was good and to the time. cleanness was average. Overall good for a night stay.

    Travel Month: Jul 2025

    Room: Classic

    • user photos
    4.0

    Good Stay

    govind n.

    Hotel O Sonera Hotel,Dhanbad Is Very Best Place In Bugdet.If You Are Single Then You Can Go Sonera At Very Less Price.Best For Couple.Great Expe. At Low Price❤️

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    akash.

    Whole room was dirty walls were broken and bed sheet had a hole in it. The hotel also had an eerie feeling

    Travel Month: Oct 2023

    Room: Classic

    1.0

    Never visit

    owais f.

    They took extra money in check-in and the room is worth even if u book for less u have to pay the rest. The room is absolute and it stinks, the washroom is dirty, no hygiene, it’s in the middle of a crime-prone area, they charge u for tap-water. Just don’t waste your money here please! i beg you!

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Very poor service

    vikash k.couple

    They have denied for the refund even we didn't check in at hotel.

    Travel Month: Jan 2023

    Room: Classic

    1.0

    bad service

    raj.couple

    very bad service😞Hotel me extra money demand krta h payment krne k baad bhi😠 very bad hotel don't book here choose another hotel

    Travel Month: Oct 2022

    Room: Classic

    2.0

    Room

    pritam g.solo

    Half of the time window ac is not working and make terrible sounds, ceiling fan is so noisy, bathroom water-flow is slow. Staffs have no communication skills.

    Travel Month: Sep 2022

    Room: Classic

    Hotel O Sonora Hotel has replied on Thu Nov 03 14:35:53 IST 2022

    Hi, pritam! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, ankit

    1.0

    Hygiene

    parichay.family

    The room we got that was totally dirty and damp wall inside the room we saw bed sheet and pillow was also dirty. We requested to hotel incharge to change our room but he denied that's why we left the hotel on same day.

    Travel Month: May 2022

    Room: Classic (2X)

    1.0

    Very dirty rooms and linen

    ishan d.business

    The linen was very dirty. The bathrooms stinks.

    Travel Month: Sep 2021

    Room: Classic (2X)

    4.0

    Budget hotel.

    suyog g.loyalty-iconsolo

    Its a good budget hotel. I chose this one as it's nearer to my destination. Economical. Staff is supportive. For a solo traveller to stay, it's good hotel.

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Fri Mar 19 20:00:31 IST 2021

    Thank you for your appreciation, suyog gedam! we hope to give you a consistent service every time. Regards, james!

    4.0

    Overall good

    sumit k.couple

    Social distancing

    Travel Month: Oct 2020

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Wed Oct 21 12:30:19 IST 2020

    Thanks for the positive rating, sumit. Hope to host you soon regards, kane

    5.0

    Good night

    om.couple

    Felling like a good

    Travel Month: Jul 2020

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Sat Jul 25 06:38:14 IST 2020

    Appreciate your valuable feedback, Om Prakash! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Pravin

    1.0

    Stay at Sonora

    rahul p.business

    Please do not mention this property as Hotel, it's a guest house. Oyo should not go with this sort of property.

    Travel Month: Feb 2020

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Wed Feb 19 12:35:03 IST 2020

    Hi Rahul! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Shreya!

    2.0

    Not as expected

    gautam k.solo

    Water problem, location was good, food was okay, connectivity okay.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Wed Nov 06 22:34:39 IST 2019

    Sorry for the discommode, Gautam! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar

    4.0

    Excellent

    rakesh.solo

    It was a nice stay at Hotel Good location ambient space Spacious lobby

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Mon Oct 28 14:28:30 IST 2019

    Thank you for your positive comments, Rakeshdhoot! Glad to hear that you enjoyed your stay with us! Looking forward to making your experience more amazing in the future). Regards, Sakshi!

    4.0

    Situated at good location with spacious corridor

    rakesh d.business

    It was a nice stay. Eco-friendly Hotel. Home away stay.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Sat Oct 26 14:27:32 IST 2019

    Hi, Rakesh! Thank you so much for your words of praise. We are excited to host you again soon with amazing experience further. Regards, Navneet

    5.0

    Wonderful

    uttam k.group

    Very peaceful place and comfortable.

    Travel Month: Oct 2019 (4-Night Stay)

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Thu Oct 24 07:49:49 IST 2019

    Hi, Uttam Kumar waged! Delighted to See you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards, Vishal

    5.0

    Excellent

    uttam k.

    It was great feeling to stay there and in future I will suppose to stay there only

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Sat Sep 28 07:22:35 IST 2019

    Glad to hear this, uttam Kumar! We truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! Regards, Hemant

    1.0

    Very bad service

    sujay k.business

    UnProfessional behaviour of staff.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Sonora Hotel has replied on Fri Sep 20 18:37:33 IST 2019

    Hi, Sujay! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

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