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Bowenpally, Hyderabad | 9.4 km from city centre
41 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests have shared some tough experiences at this property. Many appreciate the polite staff, but grievances include dirty rooms, malfunctioning AC, and poor maintenance. Issues with hygiene and extra charges have also been highlighted, alongside concerns about small bathrooms. While some had okay stays, overall cleanliness and service seem to be major areas for improvement.
Terrible Stay
Worst hotel stay ever in my life charged an extra 200 and the room was full of cigarette smell, geyser not working, no lift, not suitable for family, its like a booth bungalow.
Room: Classic
Waste of money
Terrible experience. Non-responding staff and arrogant, worst maintenance, ac not working. Dirt room ever be.
Room: Classic
Terrible Stay
Hotel was very dirty not able to stay, bed sheet are fully dirty, wash room also not good, wash room lock also not thire
Room: Classic
Terrible Stay
Such a horrible stay. Very dirty rooms and ac is not working. No room boy. I have never seen such a dirty and terrible hotel till now. And demanded extra price for ac though i have booked for air conditioning room. I have booked three rooms. But not even single room ac is working. I request not to choose this hotel.
Room: Classic
Terrible Stay
Ok. Hotel is very bad. No cleaning. Bathroom is like public toilet. Bedsheet also. Very darty. I never seen like this hotel in my life
Room: Classic
Breakfast facility selected but no breakfast was given
familyBreakfast facility selected but no breakfast was given
Room: Classic
The worst ever
groupUntidy, dirty linen, roaches in the room, stinky and dirty toilets and no AC Rude staff I will never recommend or even go back again.
Room: Classic
Service, cleaning and hygiene
Worst experience i faced, they aren't maintain hygiene washroom and bed. Pillows are coming bad smell and very dirty. Taking aadhar till checkout.
Room: Classic (2X)
The hotel charges 300 per day on top of mm t paid amount
I had paid mm t 1567 for 2 days stay. When i reached hotel, they asked for additional 600 rupees, as they say that mm t will pay them 300 per day. Why then use mmt, if the hotel is going to charge over and above the shown price. Next time on i have decided to not pay via mmt, if there is no clear explanation to this bad experience
Room: Saver Double (X)
Hotel O Shannu Residency has replied on Fri Oct 22 16:29:23 IST 2021
Hi, arindam mazumdar! we are sorry for the unpleasant experience you had with us. Your feedback has been duly apologetic noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, sara!
Average
Need to improve more and more
Room: Saver Double (X)
Hotel O Shannu Residency has replied on Wed Jul 29 15:26:58 IST 2020
Hi, Raja! Thank you for sharing this with me. We've cascaded the same to our concerned team and will try our best to keep up with your expectations. Have a great day! Regards, Vishal
Average Stay
Nothing great. Hotel owner was polite and accommodative. But it's relationship with the hotel is not very good.
Room: Saver Double (X)
Hotel O Shannu Residency has replied on Tue Mar 24 13:40:55 IST 2020
Hi Seetharaman, thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Navneet.
Good stay
Very good stay. Nice staff.
Room: Classic (2X)
Hotel O Shannu Residency has replied on Mon Mar 09 18:13:39 IST 2020
Great to hear this, Uday! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Akanksha!
Not great
Very noisy as per given location.
Room: Classic (2X)
Hotel O Shannu Residency has replied on Wed Jan 29 15:35:42 IST 2020
Hi Taiyub, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pallavi!
Size
Bathrooms are too small. Other than that it is good
Room: Saver Double (X)
Hotel O Shannu Residency has replied on Thu Jan 02 21:08:06 IST 2020
Hi, Mageshwaran! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regard, s Pravin
Poor Stay
Bathrooms were excruciatingly small and without a basin.
Room: Saver Double (X)
Hotel O Shannu Residency has replied on Tue Dec 10 21:12:39 IST 2019
Hi, Pulkit! We truly regret the inconvenience caused. Thanks for sharing your valuable feedback. This will surely help us in working towards a better guest experience in the future. Wish you a wonderful day ahead:) Regards, Rachit.
Awesome
Awesome.
Room: Classic (2X)
Hotel O Shannu Residency has replied on Wed Aug 21 06:36:58 IST 2019
Appreciate your valuable comments, Rathin Rk! Happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead) regards, Rahul
Some thing missing
groupMirror and chair not available, bathroom very small one
Room: Saver Double (X)
Hotel O Shannu Residency has replied on Wed Aug 21 21:05:39 IST 2019
Sorry for the unpleasant experience you had with us, Manimaran ! Thanks for notifying us and we'll surely work towards better guest experience in the future. Regards, Amit.
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