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Review Of Hotel O Shannu Residency0123401234

Bowenpally, Hyderabad | 9.4 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    1.9
    Poor

    41 Ratings

    excellent
    10%
    very good
    10%
    average
    12%
    poor
    12%
    bad
    56%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 4
    • 1
    • 1
    • 2
    • 1

    Rating Categories

    • Location2.9
    • Cleanliness2.9
    • Room3.6
    • Food2.3
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests have shared some tough experiences at this property. Many appreciate the polite staff, but grievances include dirty rooms, malfunctioning AC, and poor maintenance. Issues with hygiene and extra charges have also been highlighted, alongside concerns about small bathrooms. While some had okay stays, overall cleanliness and service seem to be major areas for improvement.

    1.0

    Terrible Stay

    sai s.

    Worst hotel stay ever in my life charged an extra 200 and the room was full of cigarette smell, geyser not working, no lift, not suitable for family, its like a booth bungalow.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Waste of money

    arun c.business

    Terrible experience. Non-responding staff and arrogant, worst maintenance, ac not working. Dirt room ever be.

    Travel Month: Mar 2024

    Room: Classic

    1.0

    Terrible Stay

    chiranth s.business

    Hotel was very dirty not able to stay, bed sheet are fully dirty, wash room also not good, wash room lock also not thire

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    jayaraju k.

    Such a horrible stay. Very dirty rooms and ac is not working. No room boy. I have never seen such a dirty and terrible hotel till now. And demanded extra price for ac though i have booked for air conditioning room. I have booked three rooms. But not even single room ac is working. I request not to choose this hotel.

    Travel Month: May 2023

    Room: Classic

    1.0

    Terrible Stay

    dr r.

    Ok. Hotel is very bad. No cleaning. Bathroom is like public toilet. Bedsheet also. Very darty. I never seen like this hotel in my life

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Breakfast facility selected but no breakfast was given

    balwant s.loyalty-iconfamily

    Breakfast facility selected but no breakfast was given

    Travel Month: Dec 2022 (4-Night Stay)

    Room: Classic

    1.0

    The worst ever

    paul k.loyalty-icongroup

    Untidy, dirty linen, roaches in the room, stinky and dirty toilets and no AC Rude staff I will never recommend or even go back again.

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Service, cleaning and hygiene

    simhadri v.couple

    Worst experience i faced, they aren't maintain hygiene washroom and bed. Pillows are coming bad smell and very dirty. Taking aadhar till checkout.

    Travel Month: Apr 2022

    Room: Classic (2X)

    1.0

    The hotel charges 300 per day on top of mm t paid amount

    arindam m.solo

    I had paid mm t 1567 for 2 days stay. When i reached hotel, they asked for additional 600 rupees, as they say that mm t will pay them 300 per day. Why then use mmt, if the hotel is going to charge over and above the shown price. Next time on i have decided to not pay via mmt, if there is no clear explanation to this bad experience

    Travel Month: Sep 2021

    Room: Saver Double (X)

    Hotel O Shannu Residency has replied on Fri Oct 22 16:29:23 IST 2021

    Hi, arindam mazumdar! we are sorry for the unpleasant experience you had with us. Your feedback has been duly apologetic noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, sara!

    4.0

    Average

    raja s.solo

    Need to improve more and more

    Travel Month: Mar 2020

    Room: Saver Double (X)

    Hotel O Shannu Residency has replied on Wed Jul 29 15:26:58 IST 2020

    Hi, Raja! Thank you for sharing this with me. We've cascaded the same to our concerned team and will try our best to keep up with your expectations. Have a great day! Regards, Vishal

    3.0

    Average Stay

    seetharaman n.couple

    Nothing great. Hotel owner was polite and accommodative. But it's relationship with the hotel is not very good.

    Travel Month: Mar 2020

    Room: Saver Double (X)

    Hotel O Shannu Residency has replied on Tue Mar 24 13:40:55 IST 2020

    Hi Seetharaman, thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Navneet.

    4.0

    Good stay

    uday k.solo

    Very good stay. Nice staff.

    Travel Month: Mar 2020 (4-Night Stay)

    Room: Classic (2X)

    Hotel O Shannu Residency has replied on Mon Mar 09 18:13:39 IST 2020

    Great to hear this, Uday! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Akanksha!

    3.0

    Not great

    taiyub s.business

    Very noisy as per given location.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Hotel O Shannu Residency has replied on Wed Jan 29 15:35:42 IST 2020

    Hi Taiyub, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pallavi!

    3.0

    Size

    mageshwaran v.solo

    Bathrooms are too small. Other than that it is good

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Shannu Residency has replied on Thu Jan 02 21:08:06 IST 2020

    Hi, Mageshwaran! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regard, s Pravin

    2.0

    Poor Stay

    pulkit a.group

    Bathrooms were excruciatingly small and without a basin.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Saver Double (X)

    Hotel O Shannu Residency has replied on Tue Dec 10 21:12:39 IST 2019

    Hi, Pulkit! We truly regret the inconvenience caused. Thanks for sharing your valuable feedback. This will surely help us in working towards a better guest experience in the future. Wish you a wonderful day ahead:) Regards, Rachit.

    5.0

    Awesome

    rathin r.couple

    Awesome.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Shannu Residency has replied on Wed Aug 21 06:36:58 IST 2019

    Appreciate your valuable comments, Rathin Rk! Happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead) regards, Rahul

    3.0

    Some thing missing

    manimaran k.loyalty-icongroup

    Mirror and chair not available, bathroom very small one

    Travel Month: Aug 2019

    Room: Saver Double (X)

    Hotel O Shannu Residency has replied on Wed Aug 21 21:05:39 IST 2019

    Sorry for the unpleasant experience you had with us, Manimaran ! Thanks for notifying us and we'll surely work towards better guest experience in the future. Regards, Amit.

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