The property has been highlighted for its terrible bedding, unclean bathrooms, and pest issues, making it uncomfortable for guests. Many reviews mentioned poor maintenance, lack of basic amenities like hot water and room cleaning, and that staff were often unhelpful. While some guests appreciated the location near the railway station and mentioned courteous service from certain staff, overall, experiences were marred by cleanliness and service shortcomings. Breakfast promises were not met, and the facility itself lacks essential offerings like a restaurant or lift.