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Review Of Hotel O Pratap Palace0123401234

Rangbari, Kota

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    3.6
    Very Good

    32 Ratings, 20 Reviews

    excellent
    47%
    very good
    25%
    average
    6%
    poor
    3%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 4
    • 1
    • 2
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.2
    • Room4.6
    • Food2.5
    • Hospitality3.3
    • Value For Money4.5
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    Reviews Summary

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    This property boasts spacious rooms and a clean atmosphere, making it a decent choice for family stays in Kota. Guests have appreciated the supportive staff and overall good hospitality. However, it has been pointed out that the management struggles with online bookings, leading to frustrating check-in experiences. Additionally, there are no on-site dining options, which might be a drawback for some.

    Sort by:

    Positive first
    1.0

    Worst Experience Ever – Do Not Book This Hotel Online

    shivam n.couple

    I had the worst experience during my stay at this hotel. As soon as we arrived, the staff refused to honor our online booking and insisted that we cancel it. They kept pushing us to make a new offline booking instead and demanded extra charges on top of the original amount. It was extremely frustrating and unprofessional. The hotel clearly does not accept online bookings even though they are available, which feels like a complete scam. The staff were rude, spoke with a lot of attitude, and made us feel unwelcome from the very beginning. Their behavior was unacceptable and lacked basic hospitality. I strongly advise against staying at this property – save yourself the trouble and book somewhere else where guests are treated with respect.

    Travel Month: Apr 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Worst experience

    dhruvik v.group

    Actually i did not stayed at this hostel and it was good that i did not had to stay at this place. I had booked and done payment in advance only for my room at this hotel for two days but i was going to check in late at night so i had informed the hotel about well in advance but when i arrived at the hotel the hotel staff was not at all helpful and they just said that they have no empty room left with them and at 12 am late at night all this was happening. So i have to look for another hotel. So i would like to keep it short and say that this hotel is the worst hotel

    Travel Month: Sep 2021

    Room: Classic (2X)

    5.0

    Excellent Stay

    amitesh b.couple

    A Hotel with a lot of space in a room which I have never ever seen before

    Travel Month: Mar 2020

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Tue Mar 17 06:59:45 IST 2020

    Hey, Amitesh Bhuria! Love to see such an amazing review and we would love to host you soon :) Have a rocking day ahead :) Regards, Hemant.

    4.0

    Good hotel

    rajiv m.group

    Good and spacious rooms, but no restaurant and no hotel nearby, in breakfast they manage mechanic from outside.

    Travel Month: Feb 2020

    Room: Deluxe (3X)

    Hotel O Pratap Palace has replied on Mon Feb 17 12:49:51 IST 2020

    Hi, Rajiv! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil

    2.0

    Need to some improvement. Averages service

    mahesh k.business

    Good atmosphere but good for family

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Sun Dec 29 14:30:31 IST 2019

    Thank you for your valuable feedback, Mahesh. We'll look forward to hosting you soon.Have a great day! Regards, Ravi!

    4.0

    Good stay

    aashish k.couple

    The stay was good enough But I will say it's not excellent as they should have checked the room before allotment as the bathroom tap is not working Their hosting is appreciable

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Wed Dec 25 11:26:19 IST 2019

    Thank you for letting us know about this, Aashish. Your feedback helps us get better. We re looking into this issue and hope to solve it promptly and accurately. Regards, Amit!

    4.0

    Review

    ritesh s.solo

    It was a good experience. Room was very clean. Staff is also very supportive

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Sun Dec 01 12:30:34 IST 2019

    Hi, Ritesh! Appreciate your valuable feedback. That is what always motivate us to enhance your experience with us. Looking forward to hosting you soon with superb experience further. Regards, Suresh!

    5.0

    Good Hotel

    hargovind s.group

    Very good Hotel to stay in Kota with family

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Oct 14 07:32:37 IST 2019

    Thank you for the appreciation, Hargovind Seth! Hoping to enhance your experience whenever you revisit us. Have a fantastic day further. Regards, Rachit

    5.0

    Good Hotel

    hargovind.family

    Very good Hotel to stay in Kota with family

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Oct 14 07:32:38 IST 2019

    Love to hear this, Hargovind Seth! It'd be great if you could give us another opportunity in future and we will ensure to serve you even better than before. Have a lovely day ahead) regards, Vishal

    1.0

    Good Hotel

    hargovind.couple

    In Kota City this is the best Hotel to stay with family

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Oct 14 18:54:18 IST 2019

    Hi, Hargovind! You for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Rahul

    5.0

    Very good Hotel

    hargovind.solo

    Advice to stay with family at Kota in this Hotel

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Oct 14 07:32:37 IST 2019

    Thank you for sharing your seamless experience, Hargovind Seth! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Rahul

    4.0

    Good Hotel

    hargovind s.solo

    Very good Hotel to stay in Kota. Advisable to stay with family

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Oct 14 18:54:18 IST 2019

    Thank you for your positive comments, Hargovind! Glad to hear that you enjoyed your stay with us! Looking forward to making your experience more amazing in the future) regards, Sagar

    4.0

    Great option

    hemant d.couple

    A best place where everyone can stay in Kota. Lovely opportunity with nominal price.

    Travel Month: Jul 2019

    Room: Deluxe (3X)

    Hotel O Pratap Palace has replied on Wed Sep 04 18:43:51 IST 2019

    Thank you for your sweet words, Hemant! We hope to give you a consistent service every time. Regards, Rachit

    5.0

    Excellent Stay

    krishna k.group

    This Hotel is too good staff are too good

    Travel Month: Jul 2019 (11-Night Stay)

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Wed Jul 31 06:40:37 IST 2019

    Hey Krishna Kumar, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon) regards, Rahul

    3.0

    It was very economic

    dr m.solo

    Very economic. Though services were not up to mark but it was very economic

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Thu Aug 01 21:11:56 IST 2019

    Hi, Mohit! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead) regards, Rahul

    4.0

    Good Stay

    hitesh k.group

    Overall experience is good staff behaviour is very good

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Wed Aug 07 19:54:00 IST 2019

    Hi, Hitesh! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love. Wish you an amazing day ahead! Regards, Rahul.

    5.0

    Excellent Stay

    nisha k.solo

    Every thing was very good. I would love to stay there again.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Jul 29 07:16:06 IST 2019

    Hey, Nisha Kumari! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Rachit

    5.0

    Excellent Stay

    jatin s.couple

    Nice Hotel excellent Washroom spacious room great hospitality

    Travel Month: Jul 2019

    Room: Deluxe (3X)

    Hotel O Pratap Palace has replied on Mon Jul 29 07:16:06 IST 2019

    Thank you for sharing your genuine comments and rating us positively, Jatin Saxena! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Swarna.

    5.0

    Hotel Pratap Palace

    mahesh c.group

    Everything is excellent. All facilities are excellent. And service is also fast.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Jul 29 07:16:06 IST 2019

    Thank you so very much, Mahesh Choudhary! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Navneet

    5.0

    Friendly stay

    kapil j.couple

    It was good for us. Excellent Hotel for local stay in Kota.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Pratap Palace has replied on Mon Jul 29 07:16:06 IST 2019

    Heartfelt gratitude for sharing this, Kapil Jain! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to be your host soon. Regards, Vishal

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