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Review Of Hotel O Ooak Hotel

Sigma I, Greater Noida

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    44 Ratings

    excellent
    32%
    very good
    16%
    average
    16%
    poor
    2%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 1
    • 4
    • 1
    • 4
    • 5
    • 4
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness3.1
    • Room3.7
    • Food2.0
    • Hospitality3.4
    • Value For Money3.1
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Shady staff and unclean conditions have been highlighted by guests.
    • Rooms were large and located in a peaceful residential complex.
    • Staff were often friendly and helpful, but the service can be slow.
    • Multiple reports of rat infestations and poor washroom conditions were alarming.
    Read more

    1.0

    Terrible Stay

    nitin k.couple

    Shady hotel with shady staff. Charge the full amount inspite paid full make my trip before visiting the place.

    Travel Month: Aug 2024

    Room: Classic

    3.0

    Average Stay

    ashish k.

    It’ was affordable but the quality of washroom was not good it’s like okay okay staying there is ok but can’t resist the uncleanliness over there

    Travel Month: Oct 2023

    Room: Classic

    4.0

    Good

    anupam b.solo

    Rooms were large. Host was helpful. Located inside leafy residential complex named sigma 1. Wide roads & well planned complex. There is a mother dairy out let at entrance of the complex

    Travel Month: May 2022 (4-Night Stay)

    Room: Classic (2X)

    • user photos
    • user photos
    • user photos
    5.0

    Budget friendly

    abdul w.business

    As per budget price segment, stay were comfortable. Location is very good, peace all around.

    Travel Month: Mar 2022 (4-Night Stay)

    Room: Classic (2X)

    • user photos
    • user photos

    Hotel O Ooak Hotel has replied on Sat Apr 09 08:17:26 IST 2022

    That's what we love to hear, abdul wahab! give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, rahul

    4.0

    Good Stay

    vaibhav s.couple

    The staff were good and helpful and all over the room was okay

    Travel Month: Mar 2022

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Fri Apr 08 11:52:30 IST 2022

    We are happy to see you liked the stay, vaibhav sharma! it will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, amit!

    1.0

    Pathetic

    kiran r.loyalty-icongroup

    The receptionist was very hospitable and did help us when we needed it. The beds were comfortable. That's it. The rooms did not have floormats even outside the bathroom so it was always a mess. We had rats infested in the rooms. The first room we had had rats trying to eat our food. Not one or two but over 3 rats were there in the room. When asked the receptionist said impossible but the rats showed themselves infront of him. While having dinner the wall mounted table beneath the tv just dropped. Finally we got our room changed but it was just as bad. The toilet was pathetic, the toilet seat was broken, hose pipe wasnt working properly nor the exhaust fan. This room was also infested with rats. On checkout the head receptionist was very rude and arrogant saying we broke the furniture and need to pay fine and challenged us to sit on the same furniture in other rooms to test durability. Pathetic stay.

    Travel Month: Mar 2022

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Fri Apr 08 11:52:30 IST 2022

    Apologies for the problems you had faced, kiran! we have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, ivy

    1.0

    Terrible Stay

    harmeet s.group

    Worst Hotel, jungle location none of room was perfect all rooms are somehow with problems. Not recommended

    Travel Month: Jan 2020 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Mon Jan 13 10:12:16 IST 2020

    Hi Harmeet! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Ravi!

    5.0

    Good

    suyash s.couple

    Good it is.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Mon Oct 28 07:34:59 IST 2019

    Hey Suyash Srivastava, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, Hemant

    2.0

    Poor Stay

    chitranjan.couple

    Staff friendly but slow, need to work on cleanliness, bed-sheets were torn, bed was broken in my allotted room.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Sat Oct 26 18:31:12 IST 2019

    Apologies for the inconvenience caused, Chitranjan! We are really disheartened to hear such shared kind of experience and can feel how one could feel after this issue. Rest assured, we ve this feedback to our team so that corrective action can be taken soon to serve better. Regards, Navneet

    3.0

    Hotel was not clean, present in a lonely area, no parking

    ashutosh a.loyalty-iconfamily

    On the website it was mentioned that parking is available but it was not available

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Wed Oct 09 19:53:28 IST 2019

    Sorry for the discommode, Ashutosh! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit

    1.0

    Location not found according to the map, wrong contact number.

    jitendra g.business

    Wrong contact number. So worst, this is not a hotel it's private property convert in a hotel, Ac did not work, it's creat only voice, dirty washroom, I take dinner here but it's not eatable so worst it was. So worst property. One thing ok here staff behavior polite and good.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Mon Sep 30 16:53:56 IST 2019

    We are so disappointed to hear such kind of experience, Jitendra! Being a visitor, we do realise how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Jamil

    1.0

    Very worse Hotel

    parth p.loyalty-iconbusiness

    So pathetic Hotel. Will never use Oyo again. They don't have room locked. We have to go out keeping room unlocked.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Sun Sep 29 23:29:04 IST 2019

    Hi, Parth! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal

    5.0

    Short trip

    yashaswi g.business

    I made a short trip to the place. Recommended this hotel

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Sat Sep 14 06:33:05 IST 2019

    Appreciate your feedback, Yashaswi Goel! Please share your views in the future as well. We would love to be your host again soon) regards, Navneet

    4.0

    Dont wanna go again

    prateek s.solo

    Only for couple, not so good for solo and family.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Mon Aug 05 14:41:37 IST 2019

    Hi, Prateek! Happy to hear that you loved our services. We're amazing just because of amazing guests like you. We look forward to serving you again:) Regards, Navneet.

    1.0

    Complaints

    rajeev.group

    A. C. To. V not working well.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Tue Jul 02 22:23:54 IST 2019

    Hey Rajeev kumar! As per the feedback, it seems that we aren't able to live up to your expectations, however, we will put in our consistent efforts to ensure better services in the future. Regards, Navneet

    5.0

    Excellent Stay

    rahul r.solo

    Awesome stay friendly staffs.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Ooak Hotel has replied on Mon Jul 01 08:01:40 IST 2019

    Hey, Rahul Raushan! Thanks for your kind words of appreciation. Give us another chance to delight you with our services soon) regards, Vishal

    5.0

    Excellent Stay

    amit k.solo

    Good stay overall. Place is a secluded but it's fine.

    Travel Month: Mar 2019

    Room: Classic Room

    Hotel O Ooak Hotel has replied on Wed Mar 27 23:05:24 IST 2019

    Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again. Regards

    1.0

    Terrible Stay

    tharun v.loyalty-iconfamily

    Don't stay in this Hotel for god sake. Worst Hotel I have ever seen

    Travel Month: Feb 2019 (3-Night Stay)

    Room: Classic Room

    1.0

    Book this Hotel if you left with no other booking option

    vishal v.business

    Hotel room was smelling very bad. I booked room online and on arrival at reception, person asked me weather I Am sure to stay or not considering the room condition. I barely passed some hours sleeping. Horrible room condition.

    Travel Month: Feb 2019

    Room: Classic Room

    5.0

    OK

    ayushmaan s.

    Not to good not too bad. OK in case of emergency.
    It was OK. The stay was fine. Though the area is very secluded from the city. But it's OK.

    Travel Month: Oct 2018

    Room: Classic Room

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