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You are booking hotel for more than 30 days

Review Of Hotel O New Urvashi0123401234

Hajipur, Hajipur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.1
    Average

    39 Ratings, 23 Reviews

    excellent
    13%
    very good
    15%
    average
    3%
    poor
    10%
    bad
    59%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 4
    • 1
    • 1
    • 4
    • 4
    • 1
    • 1

    Rating Categories

    • Location2.5
    • Cleanliness2.0
    • Room2.4
    • Food2.0
    • Value For Money1.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property has a mixed bag of reviews. While some guests appreciate the supportive staff and good food quality, others highlight issues like rude behavior and extra charges, with multiple guests feeling unfairly treated during payment. Cleanliness seems to be a concern, with reports of dirty rooms and even cockroaches found in food and washrooms. A few reviewers praise the location and complimentary breakfast, but the overall sentiment leans towards dissatisfaction with service and unexpected costs.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    md k.

    Extra pay on case 400

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Fraud type ka hotel hai

    couple

    हम online pyment किये लेकिन रिसेप्शन pe और हम से liya gaya ऐसा होता है इस होटल मे यहाँ जाने लायक नहीं है

    Travel Month: May 2025

    Room: Classic

    2.0

    Poor Stay

    anurag k.

    When I checked in bed is dirty. Room is also dirty. Fan was not working. There were no water in washroom

    Travel Month: May 2025

    Room: Classic

    1.0

    Never Stay, Better travel from nearby 25km where you find good hotels

    r v.solo

    Terrible Stay. Never expected they are so much adamant and useless service. Inspite of booking with complimentary breakfast they denied and collected money

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    soheb k.

    i m bad feel to you sarvice hotel management staff very rudly biheviyar and extra charge money night stay chargeble mmt very bed srives

    Travel Month: Apr 2025

    Room: Classic

    4.0

    Good Stay

    pranjal m.family

    Nice stay place I recommend stay in here , staff are very supportive and carefully every guests and amazing food quality in food 😍🥂🍷🤩

    Travel Month: Jan 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    niraj.loyalty-icon

    Breakfast included (complimentary) but charged for it also.

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    sadhana k.loyalty-icon

    Please don't book this hotel, terrific stay

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Not good

    avinash k.solo

    Very bad, they are charged extra ammount. I am do not recommend this hotel. If you have agreed to pay extra ammount then you can go.

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    prashant k.

    That maneger charged me 300 extra

    Travel Month: Mar 2024

    Room: Classic

    4.0

    Good Stay

    bharat v.

    decent stuff clear washroom little bit remote location wrong google map some client have issues of payment .. done 👍

    Travel Month: Feb 2023

    Room: Suite

    1.0

    Terrible Stay

    dipak s.solo

    They charge u extra cash or ask you to leave.

    Travel Month: Jan 2023

    Room: Saver Double

    1.0

    Terrible Stay

    amit.

    Terrible

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Disgusting hotel

    satyesh a.loyalty-iconbusiness

    The property is very bad and not maintained properly. Rooms are dirty and not clean. They charged me 500rs additional for the room that I booked.

    Travel Month: Sep 2021

    Room: Suite (4X)

    Hotel O New Urvashi has replied on Fri Oct 22 16:29:24 IST 2021

    Apologies for the problems you had faced, satyesh! we have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, ivy

    2.0

    Bhai jo bhi lene ki soch ra h mt lena, ye log aapse extra poise demand krenge. Inf-act main jb check in k lie gya to mjhse or jitne log us din waha the sbse demand kee thi. Agr nhi doge to bolenge mt leejye room

    noorul h.solo

    Location to smjho horror movie wala h, so koi or hotel dekh lo bhai please otherwise bht pchtaoge

    Travel Month: Sep 2021

    Room: Saver Double (X)

    Hotel O New Urvashi has replied on Fri Oct 22 16:32:06 IST 2021

    We are sorry to hear about your experience, noorul haque! being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, sara!

    1.0

    Bad quality

    ashish p.business

    Hotel is very bad for couple and businessman and please don't try to book

    Travel Month: Apr 2021

    Room: Saver Double (X)

    Hotel O New Urvashi has replied on Wed Apr 21 09:48:41 IST 2021

    Hi, ashish! we are extremely sorry to note that your stay with us has not been up to the mark, we will surely work on this in order to provide you with a pleasant experience on your next stay. Regards, jacob

    1.0

    Give my money back

    anil p.business

    Waste of money, no service, no clean, no room as per booked very bad experience

    Travel Month: Feb 2021 (3-Night Stay)

    Room: Saver Double (X)

    Hotel O New Urvashi has replied on Mon Mar 08 10:00:17 IST 2021

    Hi anil pandya, we sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, james!

    3.0

    Cleanliness

    sandeep a.couple

    Room must be more neat n clean

    Travel Month: Dec 2020

    Room: Saver Double (X)

    Hotel O New Urvashi has replied on Wed Jan 06 10:25:35 IST 2021

    Hi, sandeep. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, daniel

    1.0

    New Urvashi Hotel, Hajipur

    ramvinay k.business

    मैंने दस से पन्द्रह दिन पहले बुकिंग करके होटल वालों को बता दिया था, फिर पहुंचने से एक दिन पहले फोन कर लिया था। जब पहुंचा तो होटल मालिक बोला आपने कितना पैसा मे बुक किया है, पहले क्यों सारा pay कर दिया। आपको पांच सौ और देने पड़ेंगे नही तो कमरा नही मिलेगा। मैंने किसी तरह फूल पैसा दिये होने के वावजूद भी पैसा दिया और काम चलाया। कभी भी इस होटल मे दुबारा नही जाऊंगा, पुरा सत्यानाश हो गया ट्रिप का... बकबास

    Travel Month: Dec 2020

    Room: Saver Double (X)

    Hotel O New Urvashi has replied on Thu Jan 14 16:49:57 IST 2021

    नमस्ते रामविनय! हम यह जानने के लिए अत्यंत क्षमाप्रार्थी हैं कि हमारे साथ आपका अनुभव सुखद नहीं रहा है और हम निश्चित रूप से आपकी प्रतिक्रिया पर काम करेंगे, ताकि यह सुनिश्चित हो सके कि संबंधित मुद्दों की सावधानीपूर्वक निगरानी की जाए और अधिकतम सीमा तक समाप्त कर दिया जाए। सादर, विशाल

    5.0

    Staff

    deepak p.business

    Staff behavior is very good

    Travel Month: Jul 2020

    Room: Saver Double

    Hotel O New Urvashi has replied on Thu Aug 13 06:48:40 IST 2020

    Hey Deepak Pandey, your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Swarna

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