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Hajipur, Hajipur
39 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a mixed bag of reviews. While some guests appreciate the supportive staff and good food quality, others highlight issues like rude behavior and extra charges, with multiple guests feeling unfairly treated during payment. Cleanliness seems to be a concern, with reports of dirty rooms and even cockroaches found in food and washrooms. A few reviewers praise the location and complimentary breakfast, but the overall sentiment leans towards dissatisfaction with service and unexpected costs.
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Terrible Stay
Extra pay on case 400
Room: Classic
Fraud type ka hotel hai
हम online pyment किये लेकिन रिसेप्शन pe और हम से liya gaya ऐसा होता है इस होटल मे यहाँ जाने लायक नहीं है
Room: Classic
Poor Stay
When I checked in bed is dirty. Room is also dirty. Fan was not working. There were no water in washroom
Room: Classic
Never Stay, Better travel from nearby 25km where you find good hotels
Terrible Stay. Never expected they are so much adamant and useless service. Inspite of booking with complimentary breakfast they denied and collected money
Room: Classic
Terrible Stay
i m bad feel to you sarvice hotel management staff very rudly biheviyar and extra charge money night stay chargeble mmt very bed srives
Room: Classic
Good Stay
Nice stay place I recommend stay in here , staff are very supportive and carefully every guests and amazing food quality in food 😍🥂🍷🤩
Room: Classic
Terrible Stay
Breakfast included (complimentary) but charged for it also.
Room: Classic
Terrible Stay
Please don't book this hotel, terrific stay
Room: Classic
Not good
Very bad, they are charged extra ammount. I am do not recommend this hotel. If you have agreed to pay extra ammount then you can go.
Room: Classic
Terrible Stay
That maneger charged me 300 extra
Room: Classic
Good Stay
decent stuff clear washroom little bit remote location wrong google map some client have issues of payment .. done 👍
Room: Suite
Terrible Stay
They charge u extra cash or ask you to leave.
Room: Saver Double
Terrible Stay
Terrible
Room: Classic
Disgusting hotel
The property is very bad and not maintained properly. Rooms are dirty and not clean. They charged me 500rs additional for the room that I booked.
Room: Suite (4X)
Hotel O New Urvashi has replied on Fri Oct 22 16:29:24 IST 2021
Apologies for the problems you had faced, satyesh! we have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, ivy
Bhai jo bhi lene ki soch ra h mt lena, ye log aapse extra poise demand krenge. Inf-act main jb check in k lie gya to mjhse or jitne log us din waha the sbse demand kee thi. Agr nhi doge to bolenge mt leejye room
Location to smjho horror movie wala h, so koi or hotel dekh lo bhai please otherwise bht pchtaoge
Room: Saver Double (X)
Hotel O New Urvashi has replied on Fri Oct 22 16:32:06 IST 2021
We are sorry to hear about your experience, noorul haque! being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, sara!
Bad quality
Hotel is very bad for couple and businessman and please don't try to book
Room: Saver Double (X)
Hotel O New Urvashi has replied on Wed Apr 21 09:48:41 IST 2021
Hi, ashish! we are extremely sorry to note that your stay with us has not been up to the mark, we will surely work on this in order to provide you with a pleasant experience on your next stay. Regards, jacob
Give my money back
Waste of money, no service, no clean, no room as per booked very bad experience
Room: Saver Double (X)
Hotel O New Urvashi has replied on Mon Mar 08 10:00:17 IST 2021
Hi anil pandya, we sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, james!
Cleanliness
Room must be more neat n clean
Room: Saver Double (X)
Hotel O New Urvashi has replied on Wed Jan 06 10:25:35 IST 2021
Hi, sandeep. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, daniel
New Urvashi Hotel, Hajipur
मैंने दस से पन्द्रह दिन पहले बुकिंग करके होटल वालों को बता दिया था, फिर पहुंचने से एक दिन पहले फोन कर लिया था। जब पहुंचा तो होटल मालिक बोला आपने कितना पैसा मे बुक किया है, पहले क्यों सारा pay कर दिया। आपको पांच सौ और देने पड़ेंगे नही तो कमरा नही मिलेगा। मैंने किसी तरह फूल पैसा दिये होने के वावजूद भी पैसा दिया और काम चलाया। कभी भी इस होटल मे दुबारा नही जाऊंगा, पुरा सत्यानाश हो गया ट्रिप का... बकबास
Room: Saver Double (X)
Hotel O New Urvashi has replied on Thu Jan 14 16:49:57 IST 2021
नमस्ते रामविनय! हम यह जानने के लिए अत्यंत क्षमाप्रार्थी हैं कि हमारे साथ आपका अनुभव सुखद नहीं रहा है और हम निश्चित रूप से आपकी प्रतिक्रिया पर काम करेंगे, ताकि यह सुनिश्चित हो सके कि संबंधित मुद्दों की सावधानीपूर्वक निगरानी की जाए और अधिकतम सीमा तक समाप्त कर दिया जाए। सादर, विशाल
Staff
Staff behavior is very good
Room: Saver Double
Hotel O New Urvashi has replied on Thu Aug 13 06:48:40 IST 2020
Hey Deepak Pandey, your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Swarna
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