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Sector 38, Gurgaon
84 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the fantastic location of the property, making it convenient for exploring the area. Many highlight the spacious rooms and friendly staff, ensuring a pleasant stay. The property is noted for being budget-friendly. Though some reviews mention cleanliness issues, overall experiences have been positive with guests enjoying their time.
Poor cleanliness
Dirty sheets room wasn't even cleaned properly foul smell
Room: Classic
Everything was good
coupleRooma. Location. Staff behavior. Property. Everything was good. Bathroom also. I recommends to all.
Room: Classic
Nice property
Best place for chilling.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Sun Aug 15 13:48:17 IST 2021
Hi, nitin! thank you for being with us. Looking forward to your continued love and support. Regards, amelia.
Good Stay
All i want to say that is nice
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Wed Jul 28 16:24:33 IST 2021
Hi, indrajeet! good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, ivy
Fine
Room was good. Flush was not working in the bathroom. Staff was not that responsive. Told me wrong password for wifi. But property was good and spacious.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Sat Jul 24 07:41:49 IST 2021
Appreciate your valuable feedback, amit yadav! that's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! regards, hemant
Location
It was a good good location for the purpose of hotels.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Wed Jul 14 10:07:58 IST 2021
Hi, sagar pawar! we are elated to know that you liked our services. Regards, palak!
They are not following any measures
The staff is not wearing masks and pathetic experience of my stay here, i have been asked to switch off the air-conditioner and the bedsheets were dirty. Location is centrally located but the overall experience is terrible. They dont even have any variety in breakfast
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Fri Mar 05 08:09:24 IST 2021
That's what we love to hear, tushar chopra! give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, sagar
wasted time and money
businessExtremely innovative NEW kind of customer service by #OYO team as well as at the reception (SilverKey Executive Stays 42750, with following unique features of stay: 1) No breakfast provided despite specially booking a room WITH breakfast with extra undisclosed embedded amount. 2) TORN towels 3) Changed room 3 times 4) No WiFi 5) Balcony door lock was broken, so open balcony with no security (Laborers working just outside in the building) 6) Water heater /gyser was not working in the middle of such a cold weather 7) Intermittent power supply. No supply for almost 8 hrs on one day and 4 hrs on other days 8) Extremely slow service, even when i told it is an emergency as there was a huge powercut it took them 1 hr to realise that and send somebody 9) No problem resolution from anybody, nobody is willing to resolve the issues related to booking or even during our stay. Simple funda "Take the money, and let the customer die,
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Thu Dec 31 05:30:30 IST 2020
Sincere apologies, deepak vohra! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, james!
Terrible Stay
Room was not clean, food quality is very poor,
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Sat Jan 18 11:07:42 IST 2020
Hi Lalit, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Ravi!
Very dirty
Washrooms were very dirty in fact you can see urine spots on the pot. No toiletries available. You have to call and ask for basic toiletries and water. Dustbin was full of garbage. Very poor!
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Sun Jan 19 12:03:13 IST 2020
Hi Akshita! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Rahul!
Altogether, it was excellent stay with this hotel
Thanks for hotel staff and team for kind support and making our stay pleasant. It was almost a week time, I spend there. Hope to see you soon again.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Sat Jan 18 09:20:34 IST 2020
Hi, Abdul Kadar Chaudhary, thank you so much for rating us positively looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, Rahul.
Nice stay
Nice place to stay for 2-3 days in Gurgaon in the budget.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Wed Jan 15 09:12:52 IST 2020
Thank you for your kind words, Aakash! We shall never stop pleasing you with our services. Regards, Suresh!
Great
Great stay. Nice location. Wonderful staff.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Fri Dec 27 07:36:25 IST 2019
Thank you for sharing your genuine comments and rating us positively, Nitin Gupta! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Hemant.
Great
Wonderful stay. Nice location. Great staff.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Fri Dec 27 07:36:25 IST 2019
Heartfelt gratitude for sharing this, Yogesh Gautam! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to be your host soon:) Regards, Rachit.
Great
Wonderful stay. Nice location. Great staff.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Fri Dec 27 07:36:25 IST 2019
Thank you for your sweet words, Vijit Jain! We hope to give you a consistent service every time. Regards, Hemant
Great
Wonderful stay. Nice location. Great staff.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Fri Dec 27 07:36:25 IST 2019
Thanks for sharing your amazing feedback, Yogesh Gautam! Do give us more chances to delight you in the future as well. Regards, Rachit
Great
Wonderful stay, nice location, great staff.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Fri Dec 27 07:36:25 IST 2019
Thank you for your sweet words, Yogesh Gautam! We hope to give you a consistent service every time. Regards, Vishal
Cleanliness and facility
Not clean; rooms, washroom smelling, bad towels.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Thu Dec 26 22:24:03 IST 2019
Sorry for the discommode, Sufi. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Poorav!
Nice
Stayed with friends it was good
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Wed Dec 25 07:32:15 IST 2019
Hi, Nitin Gupta! Thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one) regards, Hemant
Nice stay
Great location, wonderful staff, nice stay.
Room: Classic (2X)
Hotel O Moody Moon Blue has replied on Tue Dec 24 07:32:13 IST 2019
Hi, Nitin Gupta! Thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one) regards, Navneet
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