fter completing the booking, we arrived at the hotel, only to be informed that check-in was denied. Additionally, they requested an amount double the booking price. They contacted the hotel and addressed the issue, and I was told that everything had been resolved. However, upon returning to the hotel for check-in, we were once again asked to pay an additional 500 rupees. We were about to contact customer service again when the hotel reluctantly agreed to check us in.
Unfortunately, the condition of the room was below expectations. The room was not clean, with cigarette smoke lingering both in the bathroom and in the room. Additionally, the air conditioning was not functioning, making it very uncomfortable to sleep.