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Model Gram, Ludhiana | 1.9 km drive to Feroze Gandhi Market
63 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the clean rooms and good quality food, highlighting that the staff is generally courteous and helpful. However, several reviews point out issues with overcharging and misrepresentation of room conditions. Some visitors faced poor service, lack of cleanliness, and unprofessional behavior from staff. While many enjoyed their stay, discrepancies in the facilities and communication have also been noted.
Poor service
businessTerrible experience, they over charged us
Room: Saver Double (X)
Hotel O Lexis has replied on Tue May 10 01:45:21 IST 2022
Sorry for the unpleasant experience you had with us, himanshu sharma. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, mayank!
Hotel lexus have denied to enter in hotal
They denies our entry due to low cost, they told that they give the hotal room in 1200 min.
Room: Saver Double (X)
Budget friendly
It was a nice experience, rooms are clean, hotel staff is good even food is also good but bit costly. Overall its a nice hotel.
Room: Saver Double (X)
Bad experience
soloWorst experience unprofessional staff at reception denied checkin upon arrival
Room: Saver Double (X)
Hotel O Lexis has replied on Fri Apr 08 11:51:37 IST 2022
Hi, hoshiar! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time regards, amelia
Bad room
Insect in soiling and very bad service
Room: Saver Double (X)
Hotel O Lexis has replied on Thu Feb 03 17:30:29 IST 2022
Hi durgesh singh, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, james!
Worst experience
The images are completely different from the reality and you'll experience the worst staying ecosystem.
Room: Saver Double (X)
Fraud hotel
All the pics shown while booking are fake or not even one room that matches description. Also, staff is so rude had to call makemytrip fr complaints
Room: Saver Double (X)
Have a good experience
Have a good experience.
Room: Saver Double (X)
Hotel O Lexis has replied on Mon Aug 09 07:52:53 IST 2021
Great to hear this, anup thakur! thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! hoping to retain this continuous love and support with our incredible services. Regards, rachit
Food and hygiene
Food is very tasty and hygienic. Rooms are very neat and clean.
Room: Saver Double (X)
Hotel O Lexis has replied on Mon Jul 05 13:20:12 IST 2021
We are happy to see you liked the stay, deepinkar goyal! it will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, amit!
Near to isbt ludhiana
businessVery near to isbt ludhiana and.
Very near to isbt ludhiana and
Room: Classic (2X)
Hotel O Lexis has replied on Mon Mar 29 16:00:54 IST 2021
Thank you for your valuable feedback, selvaraj l. We’ll look forward to hosting you soon. Have a great day! regards, james!
Poor reception
Person at reception was even continuously sleeping in the morning.
Room: Saver Double (X)
Hotel O Lexis has replied on Thu Jan 28 11:12:04 IST 2021
Hi, abhishek! we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, barbara
Make some improvement in this hotel like room room locks, safety and cleaning of bed, bedding and toilets
Some safety, make some improvements
Room: Classic (2X)
Hotel O Lexis has replied on Sat Dec 19 14:30:08 IST 2020
Something like this shouldn’t have happened, sagar gupta! thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, james!
Good stay
Facility was not ok, actual facility was different, suggestible.
Room: Classic (2X)
Good hotel
Good hotel, approached easy and nice staff.
Room: Saver Double (X)
Hotel O Lexis has replied on Thu Apr 02 10:48:24 IST 2020
Thank you so much for the amazing feedback, Ravi! We'll put in our efforts to provide consistent service every time. Regards, Jamil
Average rooms
Room was clean though space was less as I was solo traveler, during booking it's been informed about geyser facility but in actual not available in allotted room, rest service was satisfactory.
Room: Classic (2X)
Good staff
Good facilities. Good staff. Room was clean and neat.
Room: Classic (2X)
They are not professional
They do not listen the clients
Room: Classic (2X)
Value for money
businessRoom was small but had all the necessary facilities
Room: Saver Double (X)
Hotel O Lexis has replied on Mon Jul 15 08:18:15 IST 2019
Hey naveen Sarigala, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon.:) Regards, Amit.
Good
businessRoom size is short but overall good.
Room: Saver Double (X)
Hotel O Lexis has replied on Mon Jul 22 14:25:44 IST 2019
Hi, Jagdamba! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Swarna
Terrible Stay
They had taken more money than mention in the MMT (make my trip). Then we had no other chance, except paid extra charges to them.
Room: Saver Double (X)
Ayali Khurd
Ferozepur Road
Ferozepur Road
Pakhowal Road
Jawahar Nagar
G T Road
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Harcharan Nagar
Old Ludhiana
Clock Tower Road
Clock Tower Road
Sector 32A
Ludhiana
Passi Nagar
Model Town
Jammu Colony
Old Ludhiana
Sherpur
Pakhowal Road
Kohara
Old Ludhiana
Civil Lines
Sector 39-A
Ferozepur Road
Passi Nagar
Dugri
Dugri Road
