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Redhills, Hyderabad
56 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the supportive staff and the property's central location, making it easy to find nearby food and attractions. However, many reviews highlight concerns about room cleanliness, missing amenities, and poor maintenance. Issues like unclean bedding, malfunctioning AC, and a lack of basic facilities such as hot water and parking are frequently mentioned.
Good
soloGood Hotel and staff. But rooms are not good. I booked a tv room. But didn't got
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Sat Feb 01 07:33:08 IST 2020
Thank you for acknowledging our efforts, Akshay pt! We're glad that you had a good experience with us. We'll ensure that we give you the best services to your next stay with us. Regards, Amit
Good Hotel
soloThis is a good Hotel. Rooms are good. Staffs behaviour take us to stay here.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Fri Jan 31 07:16:25 IST 2020
Much obliged to you for rating us positively Akshay pt! Enchanted to know you liked our administrations. Hope to hosting you soon with delightful experience further) regards, Amit
Very badly managed
The hotel room is dirty as it can be, the bed, bedsheets were not clean, AC was not working. Overall worst hotel I ever stayed. Finding hotel is big task, Google map show different location and hotel is half kilometers away from the Google location.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Wed Jan 29 15:35:42 IST 2020
Sorry for the hassle you faced, Rajesh! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Mahesh!
Hotel not to be preferred
The manager wasn't receiving properly and we had to wait for an hour to get the rooms that are already booked. No lift facilities and no cleanliness in room. Parking was main issue which wasn't informed in the app.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Thu Jan 23 22:10:18 IST 2020
We are so disappointed to hear such kind of experience, Aravind! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
Worsttt
Very bad rooms and staff. Waste of money.
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Wed Jan 15 09:11:20 IST 2020
Hi Ajay! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Sheetal!
V bad
Terrible room. I booked ac room but they are gave to me non ac room. Ugly. Don't go to this Hotel. A small suggestion
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Thu Jan 09 11:47:06 IST 2020
Sorry for the discommode, Prasanna. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Rajendra!
Good
Good the breakfast was not provided.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Thu Jan 09 07:34:27 IST 2020
Appreciate your valuable feedback, Shahul Hameed! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Vishal
Terrible Stay
No such facilities there which was claimed by Hotel.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Wed Dec 25 11:27:31 IST 2019
Hey Kumar, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Suresh!
Good Stay
Good place where we can find good food near by places and center of City to go any where
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Mon Dec 09 12:57:58 IST 2019
Thanks for rating us positively, Vinayak! Glad to See that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Pallavi!
Just photos are good
The location is great, but No hot water, Not tap water at washbasin, TV channels recharge was due, no bed changed unless asked. Had to ask for everything many times. Staff is not so professional. However under budget, we can't expect much.
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Sun Dec 08 12:20:11 IST 2019
Hi Syed, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Rajendra!
Room is better but no proper amenities
No proper amenities. No geyser. Bathroom not cleaned.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Sun Dec 01 12:30:13 IST 2019
Sorry for the hassle you faced, Ghulam! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rachit!
Very poor Hotel in cleanliness
Not provided breakfast and not provided the room as per my request and also blankets and bedsheets are not clean and floor is very ugly consist of dust and sand. Bathroom is very dirty. Horrible
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Sun Oct 27 15:01:38 IST 2019
We truly regret for the distress caused, Parameswara! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Akanksha!
Don't prefer
Terrible accommodation not suggested to family and business travellers
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Fri Oct 04 19:03:58 IST 2019
Hi, Panchagnula! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Pathetic Hotel
Absolutely not as it is shown in photo. Make my trip please send your guys to check hotels before posting details. Not clean at all, intercom was not working, very late breakfast served, room was smelly and overall experience very bad
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Tue Oct 01 22:45:11 IST 2019
Something like this shouldn't have happened, Priya! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin.
Hotel
Good staff supportive and comfortable
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Mon Sep 16 18:48:40 IST 2019
Thank you so very much, Prashant! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Jamil
Nice stay
Staffs were nice and helpful. Room was clean. Pleasant stay.
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Tue Sep 17 06:42:57 IST 2019
Hey Ankita roy, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon) regards, Amit
No free wifi as advertised
businessThe wifi is available only on the 1st floor. Guests staying at other floors don't have access to free wifi that they had advertised. The location is very noisy. The rooms are comfortable. The tv has very few channels.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Thu Sep 19 18:45:00 IST 2019
Hi, Sunil! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Got a good discount from MakeMyTrip
businessThe hotel was good though the area it is located is very noisy. Also, I got a discount by booking on MakeMyTrip.
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Tue Sep 17 06:42:58 IST 2019
Glad to See that you have rated us positively, HAREKRISHNA DUBEY! We will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, Hemant
Excellent
Nice staffing, perfect look, nice bedroom, nice view. Everything is of great quality.
Room: Saver Double (X)
Hotel O Hill Park Grand has replied on Tue Sep 17 06:42:57 IST 2019
Hey ABDUL QADIR, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon) regards, Pravin
Excellent
Nice staffing, perfect look, nice bedroom, nice view everything is great quality.
Room: Classic (2X)
Hotel O Hill Park Grand has replied on Tue Sep 17 06:42:57 IST 2019
Hey, Abdul Qadir! Love to see such an amazing review and we would love to host you soon :) Have a rocking day ahead :) Regards, Vishal.
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