The property has garnered mixed reviews, with major concerns around cleanliness and poor hospitality. Guests reported dirty rooms, unhelpful staff, and extra charges demanded upon check-in. While some mentioned a good location and cooperative staff, the overall sentiment leans towards dissatisfaction, noting issues with maintenance, lack of basic amenities, and inadequate food service. A few positive remarks about cleanliness and service do exist, but they are overshadowed by many negative experiences.