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Trilanga, Bhopal
35 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious beds and the nice behavior of the property manager. However, many reviews highlight issues like dirty rooms, poor housekeeping, and inadequate facilities. Complaints include non-functional amenities, water shortages, and delays in service, particularly with meals. While the property is situated near Sanchi Park in a cozy area, overall cleanliness and upkeep leave much to be desired.
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Charged extra money
Don't believe makemytrip what they are showing on the app is completely fake. Based on the amount shown in the app booked the hotel but they refused to check in and it was late night and they asked to pay extra and there is no one to take the responsibility to close the case even the make my trip executive
Room: Classic
Hotel O Golden Star has replied on Wed May 31 16:16:43 IST 2023
Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Noah.
Average Stay
Facilities are not proper at rest room
Room: Classic
Hotel O Golden Star has replied on Wed May 31 16:11:00 IST 2023
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.
Worst hotel you can imagine
Dirty room and toilet. They didn't even clean the room. No room service available. There isn't a single window in the room for sunlight. Even the flush was not working in the toilet.
Room: Classic
OYO GOLDEN STAR BHOPAL single room
Property not welcoming,Room Horrible upkeep housekeeping, linen unkempt, borewell water,located in a residential colony reaching was horrible,
Room: Classic
Average
Things was in average condition
Room: Classic
Good
Better hotel in bhopal good for studying
Room: Classic
Hotel O Golden Star has replied on Fri Oct 07 06:49:39 IST 2022
Hey pradeep tiwari, it's always good to see our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! regards, navneet
Not an OYO experience
familyBreakfast is not given before 10 am, after repeated requests Morning tea is given after 9 am after repeated requests Frequent water shortage. Rooms are not cleaned properly. Hotel is not ready to accommodate guests. Simply not an OYO experience
Room: Classic (2X)
Not good
I didn’t like it. Composed and dirty
Room: Classic (2X)
Hotel O Golden Star has replied on Fri Feb 26 13:00:19 IST 2021
Thank you for letting us know about this, anisha singh. We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Regards, james!
Good service
Plea-sent stay and spacious bed.
Room: Classic (2X)
Hotel O Golden Star has replied on Fri Mar 05 08:08:49 IST 2021
Much obliged to you for rating us positively jay-deep panchal! enchanted to know you liked our administrations. Hope to hosting you soon with delightful experience further ) regards, amit
No value for money
Tv was not working, nor ac, poor services, dirty bed no value for money
Room: Classic (2X)
Hotel O Golden Star has replied on Sun Mar 29 16:17:17 IST 2020
Hi, Rajat! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rachit
Hotel location was good, but room size is too small
Overall average. Not so good, room size was too small
Room: Classic (2X)
Hotel O Golden Star has replied on Thu Jan 02 21:08:12 IST 2020
Hi, Sunil! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regard, s Pravin
Excellent service
The hotel is located near Sanchi Park in Trilanga and in a cozy place.
Room: Classic (2X)
Hotel O Golden Star has replied on Tue Nov 12 13:39:38 IST 2019
Great to hear this, Tushar! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Sakshi!
Excellent Stay
Everything is good and Hotel manager omkar behavior is so nice.
Room: Classic (2X)
Hotel O Golden Star has replied on Wed Oct 16 07:26:08 IST 2019
Great to hear this, ram Ujager! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredible services. Regards, Vishal
Review for Hotel Golden Star
Good rooms, excellent staff, good service.
Room: Classic (2X)
Hotel O Golden Star has replied on Tue Oct 01 07:20:20 IST 2019
Thank you so much for the bright stars, Vikas Bisht! We hope to host you again soon. Have a nice day ahead) regards, Amit
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