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Lingiadih, Bilaspur, Chattisgarh | 4 minutes walk to APOLLO HOSPITALS BILASPUR
35 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the good interior and some mention helpful staff, but there are recurring concerns about poor service and rude behavior from the property’s team. Many faced issues with extra charges and dissatisfaction regarding room cleanliness. Food quality and safety of the area are mentioned negatively, with some travelers being unhappy about missing breakfast. Overall, experiences seem quite mixed.
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Terrible Stay
Worst service
Room: Classic
Extra money
I am booking a room in 700 rupee but hotel owner can say to extra money
Room: Classic
Hotel O Golden Leaf has replied on Wed May 31 16:10:07 IST 2023
Sorry for the unpleasant experience you had with us, Rakesh! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Nita
Location
Very confusing and compromised
Room: Classic
Charge extra money
I book through make my trip on rs 605 but the time of check in they charge extra 400 rs for check in they said the price is 1000 nd this is not linked with mmt even they are not ready for refund so please don't book this hotel. Hotal staff behaviour is very rude my experience is worst experience through mmt
Room: Classic
Terrible Stay
Nothing matched with offerings in mm t regarding this property. No complementary break fast, no wi-fi. Room walls are damped. All items like, water glass & jug, toilet soap, you have to ask for.
Room: Classic
Not a good place to stay.
I was a solo guest stayed there but was really not happy with the services.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Thu Mar 18 18:00:25 IST 2021
Hi sum i banerjee! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!
Food and behaviour
The food quality and hotel area was not good and the behaviour of reception was not well. One of the worst experience i felt
Room: Classic (2X)
Hotel O Golden Leaf has replied on Sun Nov 01 13:00:20 IST 2020
Sincere apologies, jogendra kumar! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, james!
Average Stay
Package book with breakfast but didn't give please refund our breakfast money
Room: Classic (2X)
Hotel O Golden Leaf has replied on Sat Feb 22 10:12:07 IST 2020
Never meant to disappoint you, Sateesh! We will deep dive into this issue and we will put in our best efforts to serve you better. Regards, Rahul!
Hotel far from City
soloHotel was far from railway stations and very unsafe and food was average not value for money
Room: Classic (2X)
Hotel O Golden Leaf has replied on Sat Feb 08 11:24:30 IST 2020
Hi Naveen! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Suresh!
Excellent service
Excellent service good interior
Room: Classic (2X)
Hotel O Golden Leaf has replied on Thu Jan 23 07:46:24 IST 2020
Appreciate your feedback, Bhupesh Mohapatra! Hope to welcome you soon and ensure that your next experience with us will be more exciting than before. Keep this love coming. Regards, Rachit
Good for couple
Staff behavior is good and hotel facility also good. Value for money.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Mon Jan 20 07:57:34 IST 2020
Great to hear this, Lalit Paikra! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredible services. Regards, Swarna
Nice and pleasant place to stay
Hotel Golden is very good for stay. Nice area with nice management. Hotel staff were very helpful.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Mon Jan 06 07:37:02 IST 2020
Thank you for your positive comments, Mayank Kasar! Glad to hear that you enjoyed your stay with us! Looking forward to making your future experience more delightful. Give us another chance to host you soon) have an awesome day! Regards, Navneet
Worst ever experience
Hotel staff were untrained. Location is very unsafe and hard to find. Breakfast we're not served even after reminding hotel staffs. Room interior washrooms and bed-sheets were so much dirty.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Mon Jan 06 11:11:32 IST 2020
Hey Ankur, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Rajendra!
It was nice
It was nice to stay in this hotel.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Tue Dec 31 08:07:34 IST 2019
Thank you so very much, Pramod Chandra! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Navneet
Good.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Mon Dec 30 08:21:02 IST 2019
Hey Pramod Chandra, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, Rachit
It was good
I was with my friend and enjoyed the trip with them.
Room: Classic (2X)
Hotel O Golden Leaf has replied on Sun Dec 29 07:48:34 IST 2019
Appreciate your valuable feedback, Pramod Chandra! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Amit
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