Guest reviews reflect a mixed bag at this property. While some praised the friendly and helpful staff, pleasant environment, and a great location, others faced major issues like rude behavior from the owner, non-functional amenities, and unexpected charges upon check-in. Complaints about cleanliness, room maintenance, and the absence of essential services like TV and Wi-Fi were common. Though there were mentions of good service and safety measures, the overall experience for many guests was quite disappointing.