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Transport Nagar, Lucknow | 2.8 km drive to Chaudhary Charan Singh International Airport Lucknow
74 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The reviews highlight significant concerns about this property, primarily around cleanliness and maintenance. Guests have reported non-functional AC, rude staff, and poor service, including issues like no hot water and missing breakfast. The location is also criticized for being difficult to reach and unsafe at night. On a positive note, some guests appreciated the size of the rooms and found the staff at times cooperative. However, overall sentiment leans heavily towards dissatisfaction.
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terrible experience
soloVery bad experience, AC not working fan not working . Staff was very rude , even they don’t care about his Custumer , they are not giving water ….
Room: Classic
Terrible Stay
soloThis hotel terrible, worst, no towel, dirty bed, no hot water, not clean, its the worst hotel in my life. I don't recommend to any guest to stay this hotel.
Room: Classic
Terrible Stay
businessRoom is big but dirty. If you book in less than 1500, hotel demands extra amount else they will not give you room. You will get much better room in less price at trijal inn.
Room: Classic
Poor Stay
This hotel very bad service. No lift working no wash room water employ behevior not good
Room: Classic
Terrible Stay
होटल का स्टाफ बेहद ही बत्तमीज रूम के कमरो में मच्छर इतने थे की लग रहा था की कही बाहर सो रहे है बाथरूम में पानी नही और होटल वाले रात को रुकने नही दे रहे थे बुकिंग को बोल रहे थे की कैंसिल कर दो
Room: Classic
Worst stay ever
I have paid for breakfast but they didn't gave me my breakfast. Also ac was not properly working so many mosquitoes were there. All total it was my worst experience.
Room: Deluxe
Worst stay
Extra charges of rs. 600 i paid at hotel manager while i had paid already online during booking hotel manager behavior was very wrong and bad.
Room: Classic
Exllect
Staff was gud hotel manager not gud
Room: Classic
Hotel O Ananya Royals has replied on Wed May 25 07:39:59 IST 2022
Hey no-man siddiqui, your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, hemant
Average stay
Stay was ok. Hotel is very dirty area. Far from city and close to airport
Room: Classic (2X)
Hotel is average
soloMy stay experience was average cannot go with family.
Hotel was not good safety wise was ok. Rooms were cleaned.
Room: Classic (2X)
Hotel O Ananya Royals has replied on Thu Apr 08 19:35:57 IST 2021
Hi, pranav gadhia. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead regards, rahul
Good location
Very good experience i'm satisfied very clean
Room: Classic (2X)
Hotel O Ananya Royals has replied on Fri Mar 05 08:09:52 IST 2021
Hi, amir suhail! happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again) regards, hemant
Room was really nice, but location is not good,
I feel too good, there was really good service
Room: Classic (2X)
Hotel O Ananya Royals has replied on Thu Mar 19 06:59:10 IST 2020
Thanks for the positive rating, Vivek Kumar! Hope to hosting you soon with memorable experience to your next visit with us) regards, Swarna
Poor Stay
The AC didn't work. The problem is with Oyo because there is no system to update on that. Second even tea for morning I was told it's available only after 7:30 am. In a transit hotel with early flights it's bad Oyo doesn't mention this.
Room: Classic (2X)
Hotel O Ananya Royals has replied on Sun Mar 08 14:59:28 IST 2020
Sorry for the hassle you faced, Pasupathy! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Mahesh!
Lucknow
Location issues. It is very difficult to reach the location
Room: Classic (2X)
Hotel O Ananya Royals has replied on Wed Feb 12 17:08:39 IST 2020
We are so disappointed to hear such kind of experience, Rakesh! Being a visitor, we do realise how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Jamil
Good Stay
Food is little bit costlier, service is much good in the hotel.
Room: Classic (2X)
Hotel O Ananya Royals has replied on Sun Dec 08 12:21:11 IST 2019
Thank you for your kind words, Shikhar! We shall never stop pleasing you with our services. Regards, Pallavi!
Decent and peaceful, easy to find place
The hotel rooms are clean, staffs are humble, good for couples too.
Room: Classic (2X)
Hotel O Ananya Royals has replied on Mon Dec 02 14:01:42 IST 2019
Thank you for your kind words, Shaurya! We shall never stop pleasing you with our services. Regards, Rahul!
Nice
It was a nice stay.
Room: Classic (2X)
Hotel O Ananya Royals has replied on Fri Nov 22 07:49:46 IST 2019
We do appreciate your feedback with us, Pukar bind! Glad to know that you loved our services and we would love to be your host again soon) regards, Rahul
Good Stay
familyGood stay, recommended! This place is very close to the Airport. Breakfast was also decent
Room: Classic (2X)
Hotel O Ananya Royals has replied on Fri Nov 15 14:56:06 IST 2019
Thanks for rating us positively, Poorna! Glad to See that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Akanksha!
Good Stay
Good and peaceful stay at the hotel
Room: Classic (2X)
Hotel O Ananya Royals has replied on Sat Oct 05 18:57:15 IST 2019
Thank you for your positive comments, Mohammad! Glad to hear that you enjoyed your stay with us! Looking forward to making your experience more amazing in the future) regards, Sagar
Excellent Stay
Fantastic atmosphere, cooperative staff, only problem for large vehicle parking and all remaining things are good.
Room: Classic (2X)
Hotel O Ananya Royals has replied on Mon Sep 30 07:25:51 IST 2019
Thank you for sharing your genuine comments and rating us positively, Suman Mandal! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Pravin.
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