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Review Of Hotel New Maurya Royal, sasaram

Khilanganj, Sasaram | 720 m drive to Sher Shah Suri Tomb

    User Rating & Reviews

    • everyone
    • family
    • business
    • solo
    • couple
    2.2
    Average

    24 Ratings

    excellent
    4%
    very good
    17%
    average
    17%
    poor
    29%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 2
    • 1
    • 2
    • 3
    • 1
    • 4
    • 4

    Rating Categories

    • Location2.8
    • Cleanliness2.3
    • Room2.3
    • Value For Money1.7
    2.0

    Poor Stay

    sandip d.

    This hotel is absolutely disgusting. There is no service. The rooms are very small. There is no ventilation

    Travel Month: May 2024 (3-Night Stay)

    Room: Single non AC

    1.0

    Bad hotel don't stay here

    rohit s.business

    Ge take extra charge. For stay. Very bad experience very bad staff very bad hotel,

    Travel Month: Mar 2024

    Room: Luxury Non Ac Room

    • user photos
    • user photos
    1.0

    Not good, too costly

    akashdeep a.solo

    They are just an avg type hotel with a big pricing. You dont want to pay this much. 1200 and no shower, no bucket, toilet not good, bedsheet not good. Full of mosquitoes but no mortein or coil.

    Travel Month: Feb 2023

    Room: Single non AC

    1.0

    Not as expected

    ankit m.business

    The Hotel room was not worthy of the price I paid. It was small, did not had hot water, no intercom, no room service, no kit, nothing.

    Travel Month: Jan 2020

    Room: Luxury Non Ac Room

    5.0

    Not good experience

    anup p.loyalty-iconsolo

    No lift, no qualified at front desk, no drinking water, not cleaned, after 3 hours of check in TV service can't restored.

    Travel Month: Nov 2019

    Room: Luxury Ac Room

    1.0

    AC was not working properly, fan was not getting on and first of all its not safe, never go to this hotel, food was not available .

    siddharth s.couple

    Worst experience of all the time never stay in the hotel, bed sheet was dirty, they ask extra money for the room if you are couple, I paid extra for the 2 days, never go to this hotel please.

    Travel Month: Jul 2019

    Room: Executive Luxury Ac Room

    Hotel New Maurya Royal, sasaram has replied on Wed Jul 10 15:42:41 IST 2019

    Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma

    2.0

    Poor Stay

    mithilesh o.family

    Poor service. No food. No ac during power failure.

    Travel Month: Apr 2019

    Room: Luxury Ac Room

    Hotel New Maurya Royal, sasaram has replied on Mon Apr 29 18:27:12 IST 2019

    Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma

    2.0

    Bad

    abinash k.

    Don't think to stay here. Poor service.

    Travel Month: Dec 2018

    Room: Luxury Non Ac Room

    Hotel New Maurya Royal, sasaram has replied on Sat Dec 22 11:53:08 IST 2018

    Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma

    1.0

    Pathetic

    ashish c.loyalty-icon

    Never seen a hotel as shabby as this one.
    I generally have been able to tolerate worst of hotels but this hotel sets a new low standard. Room was extremely unhygienic and not livelable. Unclean bed sheets, bathroom, only one shabbily dressed staff are just the tip of the iceberg. I understand that it is a low budget place but atleast cleanliness is a basic requirement.

    Travel Month: Oct 2018

    Room: Luxury Ac Room

    Hotel New Maurya Royal, sasaram has replied on Sat Dec 22 11:50:10 IST 2018

    Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma

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