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Khilanganj, Sasaram | 720 m drive to Sher Shah Suri Tomb
24 Ratings, 9 Reviews
Last 10 Customer Ratings (Latest First)
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Poor Stay
This hotel is absolutely disgusting. There is no service. The rooms are very small. There is no ventilation
Room: Single non AC
Bad hotel don't stay here
Ge take extra charge. For stay. Very bad experience very bad staff very bad hotel,
Room: Luxury Non Ac Room
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Not good, too costly
They are just an avg type hotel with a big pricing. You dont want to pay this much. 1200 and no shower, no bucket, toilet not good, bedsheet not good. Full of mosquitoes but no mortein or coil.
Room: Single non AC
Not as expected
The Hotel room was not worthy of the price I paid. It was small, did not had hot water, no intercom, no room service, no kit, nothing.
Room: Luxury Non Ac Room
Not good experience
soloNo lift, no qualified at front desk, no drinking water, not cleaned, after 3 hours of check in TV service can't restored.
Room: Luxury Ac Room
AC was not working properly, fan was not getting on and first of all its not safe, never go to this hotel, food was not available .
Worst experience of all the time never stay in the hotel, bed sheet was dirty, they ask extra money for the room if you are couple, I paid extra for the 2 days, never go to this hotel please.
Room: Executive Luxury Ac Room
Hotel New Maurya Royal, sasaram has replied on Wed Jul 10 15:42:41 IST 2019
Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma
Poor Stay
Poor service. No food. No ac during power failure.
Room: Luxury Ac Room
Hotel New Maurya Royal, sasaram has replied on Mon Apr 29 18:27:12 IST 2019
Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma
Bad
Don't think to stay here. Poor service.
Room: Luxury Non Ac Room
Hotel New Maurya Royal, sasaram has replied on Sat Dec 22 11:53:08 IST 2018
Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma
Pathetic
Never seen a hotel as shabby as this one.
I generally have been able to tolerate worst of hotels but this hotel sets a new low standard. Room was extremely unhygienic and not livelable. Unclean bed sheets, bathroom, only one shabbily dressed staff are just the tip of the iceberg. I understand that it is a low budget place but atleast cleanliness is a basic requirement.
Room: Luxury Ac Room
Hotel New Maurya Royal, sasaram has replied on Sat Dec 22 11:50:10 IST 2018
Dear guest, thank you, so much for your valuable review and positive rating for us. We're extremely apologies that you had to face such difficulties, problems in customer service is not something we are known for. As you can See from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our New and improved Hotel. Thanks and regards Riya Sharma
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