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Review Of Hotel Navya Grand0123401234

Nayachak, Patna

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    97 Ratings, 45 Reviews

    excellent
    45%
    very good
    16%
    average
    14%
    poor
    5%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 5
    • 3
    • 3
    • 1
    • 4
    • 4
    • 3

    Rating Categories

    • Location1.7
    • Cleanliness3.7
    • Room3.8
    • Food4.0
    • Value For Money4.1
    • Security4.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the cozy rooms and good food offered at this property, with some mentioning the overall decent experience for the price. However, there have been consistent complaints about unprofessional staff behavior, particularly at the reception, leading to a frustrating check-in process. Additionally, the location is noted to be a bit difficult to access, which might cause inconvenience.

    Sort by:

    Positive first
    2.0

    Poor Stay

    rohit k.

    1) Hotel is hard to reach, no cab accepts the booking to go there. Somehow we had to go by rental bike, road is so bad that even bike driver faced difficulties. 2)No expected cooperation from hotel staff, didn't even assist the lady to her room while she was having luggage with her. (As it was the lady guest who arrived first). 3) For 3 hours of early arrival they charged more than a total extra day price. That's more than double the price. 4)Dirty and stained bedsheet, finally they changed on multiple requests. 5)While we were sleeping after whole day travel, they continuously knocked the door and woke us up just to ask whether we would like to order their meals(when we already had dinner outside and then returned to hotel and slept).

    Travel Month: Oct 2025

    Room: Classic

    1.0

    Terrible Stay

    aditya s.business

    not mentained rooms. un professional staff rude too. need eticates. thinks very great of themselves just a shelter not mentained rooms. un professional staff rude too. need eticates. thinks very great of themselves just a shelter .

    Travel Month: Jun 2025

    Room: Classic

    4.0

    food and room

    abhishek m.solo

    room was quite good not so bad in this budget it was ok food there were serving was nice on issue in the room is if we open the window at evening there are to many mosquito and the hotel is too much inside the town shot roads car will be little tough to take so take care of that remain all was good

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    4.0

    Good Stay

    kaushik p.loyalty-iconsolo

    Good staff behavior and delicious food to enjoy in the hotel. Overall good & comfortable stay at this price.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Hotel Staff

    saurabh r.

    The hotel reception staff was very rude, they were not allowing them to check in at twelve o'clock in the night, while the Aadhaar card of the primary guest was hard copy and the soft copy of the second guest was in the mobile, kya kar lega nhi krne denge check in...kah raha tha hotel malik bhi mera kuch nhi kar skte mai nhi krne dunga maine video bnaya par usne video delete krwa dia bahut krne par check in dia raat k 1:30am par 1.5hrs argument k baad

    Travel Month: Dec 2024

    Room: Classic

    4.0

    Good Stay

    solo

    such a good behavior of all staff and hotel room are too good and net and clean. food was also awsom.. so overall fantastic according of price range it best

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Classic

    5.0

    Well maintained Rooms

    business

    well furnished room with Restaurant attached. But to reach is little difficult........... book and enjoy

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Terrible Stay

    jay g.

    I booked the room but hotel receptionist took extra 180 rupees to me ... really a terrifying experience

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Wonderful service

    harpreet.

    The service here is wonderful! the staff made us feel special.

    Travel Month: Jun 2024

    Room: Classic

    5.0

    Comfortable

    rahul.

    Impressed by the incredible service! the staff went above and beyond to make us comfortable.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Excellent stay

    abhinav s.

    An excellent stay overall! couldn't have asked for more.

    Travel Month: Apr 2024

    Room: Classic

    3.0

    Reception staff is absolutely pathetic in customer dealing

    shouvik b.

    As soon as i entered the hotel, the reception staff started arguing fr excess payment and denied me check inn. During checkout even then they were doubtful l of my food charges payment while i have already paid. It seems like i am a thief and would run away without payment. I asked fr a spoon they denied. For my 2 days stay they didnt even clean the room once. Very pathetic hotel staff

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Great experience

    deepak s.

    Had a great experience here! clean rooms and excellent service.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    My Worst Experience at Hotel Navya Worst Experience at Hotel Navya Grand

    manohar k.

    My stay at Hotel Navya Grand was a complete nightmare. The receptionist was incredibly rude. Instead of apologizing for the confusion, he was very rude and hinted he might not honor my booking, even going as far as to say they only accept bookings from OYO. It was as if they cared more about their preferred platform than customer satisfaction. Their thinly veiled threat about potentially denying me a room at the booked price next time was the final straw. The lack of respect for customers and refusal to honor legitimate bookings is simply unacceptable. Do yourself a favor and avoid this hotel - it's not worth the hassle.

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Amazing price

    sunil a.

    We obtained the hotel stay at an amazing price by taking advantage of several wonderful discounts available on the internet.

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Perfect arrangements

    lalita p.

    The room was perfect in every way, from its elegant appearance to the way everything was arranged was good.

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Friendly service

    vijay p.

    Thanks to the cozy bed and the friendly service, we felt like we were at home and i can visit again it.

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Great rooms

    eknath g.

    Rooms are fantastic, and the staff's hospitality made it a memorable experience

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Lovely experience

    sameer s.

    Such a lovely experience! the hotel's comfort was amazing.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Fantastic experience

    aditya c.

    Had a fantastic experience! the hotel's charm was captivating.

    Travel Month: Feb 2024

    Room: Classic

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