The room was in a terrible state. There was a strong unpleasant odor, the washroom tiles were broken, the flush and jet were not functioning properly, and the shower was also not working. Additionally, the towel provided was in extremely poor condition.
Overall, it was a highly disappointing and uncomfortable experience, especially for an overnight stay. I would not recommend this property to anyone based on my experience. If I could, I would rate it 0 stars.
Hotel Krrish has replied on Wed Aug 06 12:09:33 IST 2025
Dear SIR,
Greeting from hotel krrish.
The feedback regarding your recent overnight stay is appreciated. The experience was disappointing and did not meet expectations. The strong odor, broken washroom tiles, malfunctioning flush, jet, and shower, and the poor condition of the towel are concerning. This is not the standard and the discomfort these issues caused is regretted.
The issues must have been frustrating, especially for an overnight stay. The feedback is taken seriously, and these concerns are being addressed. Immediate steps are being taken to rectify the maintenance issues in the washroom, including repairs to the tiles and fixtures, and ensuring all amenities are in excellent working order. Housekeeping procedures are also being reviewed to ensure a fresh and clean environment in all rooms.
The feedback provides valuable insights that help improve the guest experience. The opportunity to speak directly to discuss the experience further and explore how to regain trust is welcomed.
Thank you for bringing these matters to attention. It is hoped that you will consider another stay to experience a comfortable visit.
Thanks and regard
Dilip kumar giri
Front office manager