The property's location is a highlight, being in the center of town and close to the railway station. However, guests have reported several issues with the rooms and bathrooms, including dirty and poorly maintained conditions, noisy surroundings, and uncomfortable bedding. Some guests also experienced poor customer service, with staff being unhelpful or rude. On the positive side, some guests found the staff to be friendly and cooperative, and the food to be good. Overall, the property has mixed reviews with some areas of improvement needed.