The property is well-situated in the city, making it convenient for shopping and transport. Guests appreciate the polite and helpful staff, and many mention that the food is tasty and reasonably priced. However, there are consistent mentions of cleanliness issues, poor breakfast quality, and a lack of basic amenities like hot water and dental kits. Some guests found the rooms spacious but poorly maintained, expressing dissatisfaction with room service and maintenance. Overall, the location and food stand out, but issues with cleanliness and service persist.