The property is located in a residential complex but faces criticism for poor service and maintenance. Many guests mention non-functioning AC, bad room conditions, and inadequate cleanliness. The staff is often described as rude and unhelpful, with long wait times for services like food delivery. Some find the location convenient, being close to the station, but many others feel unsafe or lost. There are mixed reviews regarding amenities, with some guests appreciating the cleanliness but many highlighting overall dissatisfaction.