During my recent stay , I had an extremely disappointing experience that I feel compelled to share. Upon entering my room, I immediately noticed signs of poor maintenance. The washroom was filthy, with stains on the toilet seat and sink, and the overall hygiene was far below acceptable standards. The bed sheet had visible dirt marks and appeared as though it hadn't been changed since the previous guest's stay.
The bathroom fixtures were in terrible condition, with taps and pipes covered in grime and rust, making them look unsanitary. The curtains in the room were torn and barely functional, failing to provide any sense of privacy or proper light blocking.
I promptly informed the hotel staff about these issues, hoping for some resolution. However, my complaints were met with indifference and a lack of action. Despite repeated follow-ups, the room remained in the same appalling condition throughout my stay. When I escalated the matter to the hotel manager, I was shocked by their unprofessionalism. The manager showed no interest in resolving the issues and dismissed my concerns without any effort to improve the situation.
To make matters worse, the hotel staff was rude and unhelpful. On multiple occasions, they demanded tips for basic services, even in front of the management, who did nothing to address this unacceptable behavior.
This experience was far below what I expected and made my stay incredibly unpleasant. The combination of unhygienic conditions, unprofessional staff, and poor management leaves me with no choice but to strongly advise against staying at this hotel.