The property has some mixed reviews. While guests loved the food quality and highlighted the scenic views of snow-capped mountains, many complained about cleanliness issues, with dirty sheets and unkempt rooms. The service was lacking, particularly in room maintenance and facility responsiveness. The location near Gaggal airport is convenient, but the area feels unsafe, especially with inadequate lighting at night. Overall, guests pointed out significant areas needing improvement, including staff training and hygiene practices.