The property enjoys a prime location on SG Highway, close to malls and a metro station, making it convenient for guests. While the staff is frequently praised for their politeness and helpfulness, cleanliness and maintenance have raised concerns, with reports of dusty rooms and subpar bathrooms. Some rooms, though spacious, lack basic amenities. On the bright side, the food receives mixed reviews but is noted for decent service. A few guests highlighted great views and overall decent experiences.