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Bhelupur, Varanasi | 2.1 km drive to Kashi Vishwanath Temple
183 Ratings, 100 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a great location, close to temples and ghats, making it easy to explore the area. While some guests appreciated the courteous staff and cleanliness of certain rooms, many highlighted issues like unhelpful service, small room sizes, and poor hygiene standards. Food quality seems to vary, with breakfast getting mixed reviews. Overall, it has potential, but many suggest significant improvements in maintenance and service quality are needed for a better experience.
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Great place to Stay
Clean and Super facility in room. Rates are also reasonable and near by to temple. Staff is also very cooperative.
Room: Club Room
Nice hotel
Good stay. Food was good. Room was also nice. Breakfast was not nice. Very little options were given.
Room: Deluxe Room
Hotel J S Residency has replied on Tue Sep 23 11:40:57 IST 2025
Thank you for your kind feedback. We are happy to know you had a good stay and enjoyed the food and room. We regret that the breakfast options did not meet your expectations and will surely improve on this. We value your suggestions and look forward to hosting you again. Regards Nikhil
Good Stay
The stay was good and the rooms were clean. The staff was also very well behaved.
Room: Deluxe Room
Hotel J S Residency has replied on Tue May 13 14:25:37 IST 2025
Dear Guest, Thank you for the wonderful review. It is always our earnest hope that every guest of The hotel has an outstanding experience each time they stay with us. Your feedback boosts up our confidence and encourages us to deliver the best service and attention always. We look forward to the pleasure of your continued visits.
Terrible Stay
Totally bad experience, staff r so rude he his mis behaviour, parking problem,I'm stay in js but car park to long of.hotel , no man take care of customer, totly bad experience,room r so dirty, towel small and smel very bad
Room: Deluxe Room
Hotel J S Residency has replied on Tue May 13 14:27:07 IST 2025
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the problems you experienced during your stay here. Your feedback is incredibly valuable to us as we strive to improve our guest experience. We apologize for any problems you experienced. Please be assured that this does not reflect our usual standards, and we are investigating the matter to ensure it does not happen again. We want to make things right for you. Once again, we appreciate your feedback and hope we will have the opportunity to welcome you again and provide you with the excellent service we are known for. Thanks again and have a great day!
Overall good not excellent.
Hotel is good. I have booked two deluxe room rooms are quite neat and clean, whereas I have issue with one room, which was small compare to other.
Room: Deluxe Room
Hotel J S Residency has replied on Tue May 13 14:27:50 IST 2025
Dear Guest, Thank you for the wonderful review. It is always our earnest hope that every guest of The hotel has an outstanding experience each time they stay with us. Your feedback boosts up our confidence and encourages us to deliver the best service and attention always. We look forward to the pleasure of your continued visits.
Very good Location & Stay
Location is great. Hospitality is excellent and stay is comfortable. Proximity to major attractions is great.
Room: Club Room
Hotel J S Residency has replied on Thu Mar 13 07:05:25 IST 2025
Dear Guest, Thank you for the wonderful review. It is always our earnest hope that every guest of The hotel has an outstanding experience each time they stay with us. Your feedback boosts up our confi
Excellent Stay
I had a wonderful stay at hotel j s residency! the staff was incredibly welcoming and helpful throughout my visit. The rooms were clean, comfortable, and well-maintained, providing a relaxing environment. The amenities offered were top-notch, and the hotel’s location was convenient, making it easy to explore the area. Overall, my experience was fantastic, and i would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.
Room: Deluxe Room
Hotel J S Residency has replied on Tue Sep 23 11:41:25 IST 2025
Thank you so much for your wonderful feedback. We are delighted to know that you had a comfortable stay and enjoyed our hospitality, amenities, and convenient location. Your appreciation truly motivates our team to continue delivering the best service. We look forward to welcoming you again soon for another pleasant experience. Regards, Nikhil
worst hotel
familyWorst service, unhygienic food,plates were broken, rooms were worst, everything was worst. Totally waste
Room: Deluxe Room
Hotel J S Residency
dear sir , I’m sorry to hear about your experience, [mr vishal verma]. I appreciate you reaching out and am sorry to learn that our customer service has fallen short of the level you deserve.
solo travelers
loved everything about this Hotel! The clean room, helpful staff, and a cozy vibe made it a memorable stay. the breakfast spread was amazing! fresh fruits, every meal felt gourmet. room service was fast
Room: Deluxe Room
Hotel J S Residency has replied on Thu Mar 13 07:13:17 IST 2025
Dear,sir Thank you so much for your wonderful 5-star review! We are thrilled to hear that you enjoyed your stay We are committed to providing all our guests with an exceptional experiece
Excellent Stay
The stay was lovely, loved the breakfast which was included good service. Nice and clean accomodations.
Room: Deluxe Room
Hotel J S Residency has replied on Thu Jan 23 12:56:33 IST 2025
Dear Guest, Thank you for the wonderful review. It is always our earnest hope that every guest of The hotel has an outstanding experience each time they stay with us. Your feedback boosts up our confidence and encourages us to deliver the best service and attention always. We look forward to the pleasure of your continued visits.
It was my first visit i cant recommended to anyone to choose this hotel
Hotel wash room sink found leakages there was spelling the water entire washroom gezier not properly working. There was not a single towel. There is no big table for lunch or dinner due to i had dinner on bed. No proper ambience due to water condensation on walls inside the washroom.
Room: Deluxe Room
Hotel J S Residency has replied on Sat Jan 04 15:04:01 IST 2025
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the problems you experienced during your stay here. Your feedback is incredibly valuable to us as we strive to improve our guest experience. We apologize for any problems you experienced. Please be assured that this does not reflect our usual standards, and we are investigating the matter to ensure it does not happen again. We want to make things right for you. Once again, we appreciate your feedback and hope we will have the opportunity to welcome you again and provide you with the excellent service we are known for. Thanks again and have a great day!
Average stay
groupI thought place would be close to ghat or mandir. But it’s not that close and it’s messy to reach to ghat from this property. This place cannot serve you good food. Very average rooms. Staff were nice. They can maintain better quality and cleanliness.
Room: Deluxe Room
Hotel J S Residency has replied on Mon Dec 23 17:46:53 IST 2024
DEAR SIRR /MA,M THE temple is just 1.8km from here due to trafice it, sorry sirr , it would be better to food we proved next time
Rating a
I planned to visit Banaras and I was choose Hotel J S Residence but as my experience this was the worst experienced in my life. so I'll not suggest it to anyone..
Room: Deluxe Room
Hotel J S Residency
dear sir , I’m sorry to hear about your experience, [mr aniket singh]. I appreciate you reaching out and am sorry to learn that our customer service has fallen short of the level you deserve.
Just ok stay place
familyNo hot water in the bath. Good of average quality. No chair available in the room to sit. Staff need to be more professional
Room: Deluxe Room
Hotel J S Residency has replied on Thu Dec 19 16:00:21 IST 2024
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the problems you experienced during your stay here. Your feedback is incredibly valuable to us as we strive to improve our guest experience. We apologize for any problems you experienced. Please be assured that this does not reflect our usual standards, and we are investigating the matter to ensure it does not happen again. We want to make things right for you. Once again, we appreciate your feedback and hope we will have the opportunity to welcome you again and provide you with the excellent service we are known for. Thanks again and have a great day!
Terrible Stay
Had a terrible stay. Rooms are in very bad shape. They require major renovation. Pillows provided in the room are so hard that it will cause you neck pain. Overall a very bad stay. Highly not recommened.
Room: Deluxe Room
Hotel J S Residency has replied on Wed Dec 11 15:15:44 IST 2024
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the problems you experienced during your stay here. Your feedback is incredibly valuable to us as we strive to improve our guest experience. We apologize for any problems you experienced. Please be assured that this does not reflect our usual standards, and we are investigating the matter to ensure it does not happen again. We want to make things right for you. Once again, we appreciate your feedback and hope we will have the opportunity to welcome you again and provide you with the excellent service we are known for. Thanks again and have a great day!
Terrible Stay
familyTerrible experience: broken room, cockroaches are all over, smell badly. However they changed the room at the end.
Room: Deluxe Room
Hotel J S Residency has replied on Sat Dec 14 13:54:21 IST 2024
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the problems you experienced during your stay here. Your feedback is incredibly valuable to us as we strive to improve our guest experience. We apologize for any problems you experienced. Please be assured that this does not reflect our usual standards, and we are investigating the matter to ensure it does not happen again. We want to make things right for you. Once again, we appreciate your feedback and hope we will have the opportunity to welcome you again and provide you with the excellent service we are known for. Thanks again and have a great day!
Average Stay
Staff is polite but there is shortage of staff as asked them to clean the room thrice but no has don and ultimately they send the normal cleaner at 9 pm after requesting again and rest room is okay and there is no soap for hand wash rooms and bathroom that much not cleaned as expected. Plus point is staff cooperation.
Room: Deluxe Room
Hotel J S Residency has replied on Tue Dec 03 20:35:38 IST 2024
Dear Guest, Thank you for the wonderful review. It is always our earnest hope that every guest of The hotel has an outstanding experience each time they stay with us. Your feedback boosts up our confidence and encourages us to deliver the best service and attention always. We look forward to the pleasure of your continued visits. Thanks and Regards, Umang Pandey Genaral Manager
Not good option to stay
The atmosphere of the hotel was gloomy, unclean, food was not good, breakfast was not palatable, service can be better. Not value for money( i booked room for 21000 for 2 day stay)
Room: Club Room
Hotel J S Residency has replied on Thu Dec 19 12:03:06 IST 2024
Thank you for your valuable feedback. We are truly sorry to hear that your experience did not meet your expectations. We take all aspects of your stay seriously, including cleanliness, food quality, and service, and will address these areas with our team. The issues you mentioned regarding the atmosphere and breakfast are concerning, and we will work to ensure improvements. We understand your frustration with the value for money, especially given the price of your stay, and we will strive to provide a better overall experience in the future. We appreciate you bringing this to our attention and hope you will consider giving us another chance.
Average Stay
familyLocation of the property is good. I paid around 12600 for two days and the rooms which i got are too small the service is ok food is good but the complimentary breakfast menu is disgusting you will not get much choices. Overall an average stay
Room: Deluxe Room
Hotel J S Residency has replied on Thu Dec 19 12:03:47 IST 2024
Thank you for sharing your feedback. We're glad to hear that you found the location convenient and enjoyed the food. However, we apologize for the issues you encountered with the room size and the limited complimentary breakfast options. We appreciate your comments on the service as well, and will work to improve both the variety of breakfast choices and the overall guest experience. We hope to have the opportunity to offer you a more comfortable and enjoyable stay in the future. Your feedback is important to us, and we truly value your input.
It’s awesome to stay
We stayed here for one day and they provided us with everything we want without any delay. Its a great experience
Room: Deluxe Room
Hotel J S Residency has replied on Thu Dec 19 12:04:22 IST 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay and that our team was able to meet your needs promptly. It's always our goal to provide excellent service, and we're happy to know we succeeded in making your stay enjoyable. We look forward to welcoming you back in the future!
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