The property has a prime location in the heart of the city, making it easy to access major attractions. While some guests appreciated the friendly and helpful staff, others faced issues with cleanliness, maintenance, and slow service. Reports of problems with air conditioning, unclean washrooms, and a lack of basic amenities like towels and toiletries were common. Mixed reviews on safety highlight that it's not ideal for female solo travelers. Overall, great location but needs significant improvements.