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Review Of Hotel Hill Palace0123401234

Kausani, Kausani

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.5
    Very Good

    33 Ratings

    excellent
    39%
    very good
    15%
    average
    18%
    poor
    15%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 2
    • 3
    • 3
    • 5
    • 5
    • 1
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Room3.2
    • Food2.7
    • Hospitality3.0
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property offers a great Himalayan view and is located near key attractions like the tea garden and shawl factory. Guests have appreciated the cleanliness of some rooms and the friendly behavior of certain staff, making for a decent experience at a budget-friendly price. However, several reviews highlight issues with food quality, which has been described as poor, and inconsistent service, making the overall experience a bit hit or miss at times.

    1.0

    Terrible Stay

    deep s.

    Staffs are very unprofessional, food quality is worst and even they serve us rotten food which is smelly as well

    Travel Month: Jun 2023

    Room: Deluxe Room Non Himalyan

    2.0

    Horrible experience

    sandhya g.family

    No proper glasses, plates, etc. Eatables were being served in disposable plates and cups. Natural light and air wasn't available in the room. Very suffocating environment. It's not worth the price. Toilet wasn't clean and no toiletry was available either. The service was poor too.

    Travel Month: Jun 2023

    Room: Deluxe Room Non Himalyan

    2.0

    Poor Stay

    ashish m.

    They don't support customers, food quality is very bad room cleaning not proper, bedding and towels not change daily basis.

    Travel Month: Jun 2023

    Room: Deluxe Room Non Himalyan

    3.0

    Stay at hill palace

    tomojit c.loyalty-iconfamily

    Room space is okay, no outside window. Himalayan view from drawing is good. Bed is not clean. Service average. Location 3. 5 km from martek. Very difficult to get share conveyance after 3 p. M.

    Travel Month: May 2023

    Room: Deluxe Room Non Himalyan

    5.0

    Best place ever

    anand a.loyalty-iconsolo

    This was one of the best places i have stayed at such cheap price. Good service, good food, amazing view of the himalayas and nice people.

    Travel Month: Apr 2023

    Room: Deluxe Room Non Himalyan

    5.0

    Excellent Stay

    amit g.

    Room is neat and clean, hotel staff behaviour is too good. Location is awesome and price is also too good. A little high rate of food but overall nice experience.

    Travel Month: Apr 2023

    Room: Deluxe Room Non Himalyan

    Hotel Hill Palace has replied on Tue Apr 11 09:59:52 IST 2023

    Really thanks for your valuable feedback & appreciation.

    1.0

    Terrible Stay

    sanbid g.

    It's more like a abandoned building : no hotel facilities in place. Not even a hot water kettle to prepare tea and a have a cup of tea in cold times. Maintenance people tried to help the gap, cook was good. Later part of the days : we were the only people stayed in that building and out of 3 days only one elderly couple stayed for one night.

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Himalayan View Room with Balcony

    Hotel Hill Palace has replied on Tue Apr 04 08:01:28 IST 2023

    We respect your feedback, we will work on this and update it accordingly. Really thanks for your vaulable feedback

    3.0

    Average Stay

    ajit m.

    hotel bed sheet was given very dirty and used. then later changed after much insistence. hotel management was very poor. but hotel front staff are well behaviour during the stay

    Travel Month: Mar 2023

    Room: Deluxe Room Non Himalyan

    Hotel Hill Palace has replied on Thu Mar 16 13:26:03 IST 2023

    Thanks to give us your valuable feeback, we will improve our services

    5.0

    Balwant ji a great host

    rohit b.group

    Great host who helped us not only in kaushani but thorough out our trip. good food and great service 👌

    Travel Month: Feb 2023

    Room: Deluxe Room Non Himalyan

    Hotel Hill Palace has replied on Thu Mar 16 13:27:36 IST 2023

    Really thank you sir to give us your valuable feedback

    5.0

    Excellent Stay

    anupriya m.

    love the cleanliness maintain in this hotel. lobby were clean. rooms were good and spacious. bedsheet was freshly washed and iron. i can smell it's freshness. never seen such hygiene atmosphere in any hotel at such a price. had great stay 🙏. hotel is good for its price and services. you can have great view of himalaya form hotel lobby. and in front of it there is shawl factory and tea estate. nice walking along with tea bushes.

    Travel Month: Feb 2023

    Room: Deluxe Room Non Himalyan

    5.0

    Nice view of himalayas. Courteous staff

    anuj v.family

    We had a 1 night stay at hotel hill palace. Property is nicely located. Good view of himalayas from room. Staff was very helpful and courteous.

    Travel Month: Feb 2023

    Room: Deluxe Room Non Himalyan

    Hotel Hill Palace has replied on Tue Apr 04 08:03:09 IST 2023

    Really thanks for compliment & valuable feedback

    4.0

    Very nice

    sanjay v.group

    Clean hygiene good stay. Superb elevation and good facilities! good food

    Travel Month: Jun 2022

    Room: Deluxe Room Non Himalyan

    5.0

    Food

    sunil k.family

    Very nice food very clean very tasty over all super

    Travel Month: Jun 2022

    Room: Deluxe Room Non Himalyan

    • user photos
    5.0

    Fantastic stay

    sanjay a.family

    Hotel is on road, very close to kausani market, newly refurbished. Good homely food and well care taken by mam. Overall stay was good.

    Travel Month: May 2022

    Room: Deluxe Room Non Himalyan

    5.0

    Good

    mayank s.family

    Good for family for the touring

    Travel Month: Apr 2022

    Room: Deluxe Room Non Himalyan

    5.0

    Excellent Stay

    sabyasachi r.

    Clear Himalaya facing hotel and room was also facing Himalaya. Superb location for sightseeing but market was little far away, recommended for families and honeymoon couple. Food was excellent. A budget luxury hotel.

    Travel Month: Dec 2018

    Room: Deluxe Room Non Himalyan

    4.0

    Nice hotel

    samik p.

    Good hotel with great position.
    Very good hotel with great view.

    Travel Month: Oct 2018

    Room: Super Deluxe Room Himalyan

    3.0

    Room service bad

    krishna a.

    Location was good. But room have no wardrobe. After 6 pm no hot water facility. Manager good but room service was not up to the mark. No toiletry, no modern facility. Hotel look dramas a. Just for staying maximum 1 night. Hotel location and food was good.

    Travel Month: Oct 2018

    Room: Super Deluxe Room Himalyan

    4.0

    Good Stay

    sisir p.

    Location wise good but service is bad.

    Travel Month: Oct 2018

    Room: Super Deluxe Room Himalyan

    5.0

    Hotel was good but out of kausani

    vinod g.

    Location wa s very nice, good food, nice service, but no hot water but still our experience was good.
    Nice place, nice hotel, warm welcome and good food.

    Travel Month: May 2018

    Room: Super Deluxe Room Himalyan

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