Very bad service and extra pay 500 bed, not clean
Hotel Heritage Gurukul Road has replied on Mon Aug 18 14:23:28 IST 2025
Thank you for sharing your feedback with us. We sincerely regret to hear about your experience and apologize for the inconvenience caused during your stay. Please be assured that your concerns have been noted seriously, and our team is already working on improving the issues you highlighted.
Providing our guests with a comfortable and pleasant stay is always our priority, and we are disappointed to learn that we fell short in your case. We truly value your input as it helps us to improve our services and facilities.
We hope you will consider giving us another opportunity in the future so we can serve you better.
Warm Regards,
Akansha