The property boasts a fantastic location near Koti bus terminal, making it a convenient choice for travelers. Guests appreciate the budget-friendly rates and cooperative staff. However, many reviews highlight significant cleanliness issues and a lack of basic amenities like hot water and toiletries. Rooms tend to be old and poorly maintained, with complaints about cockroaches, dust, and insufficient room service. While some experienced good service, overall, the hygiene and maintenance standards need improvement.