The property has a prime location, conveniently close to the railway station and bus stand, which guests appreciate. However, multiple reviews highlight severe cleanliness issues, poorly maintained rooms, and inadequate service. Guests report broken amenities, unpleasant odors, and unsatisfactory food quality. Room furnishings are old and not up to the expected standard, while staff responsiveness leaves much to be desired. Overall, while the location is advantageous, key areas like hygiene and guest service need significant improvement.