The property is situated in a fantastic location, Hazratganj, offering easy access to major attractions and eateries. Rooms are spacious and the staff is generally courteous. However, cleanliness is a recurring concern with reports of unkempt rooms, poor hygiene in bathrooms, and outdated furnishings. Food prices are considered high for what is served, and service tends to be slow, impacting the overall experience. Despite these issues, some guests found it decent for a short stay if you overlook the maintenance shortcomings.