Guests have had mixed feelings about this property. While the location near the Golden Temple is a big plus, several reviews mention cleanliness issues with dirty rooms, stained bed linens, and some even reported cockroaches. Service has been described as poor with rude reception staff, although a few appreciated polite and cooperative workers. Amenities are lacking, with some rooms not matching descriptions or photographs, leading to disappointment among visitors. Overall, maintenance and facilities seem to need significant improvement.