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Review Of Hotel Gitanjali

Tonk road, Jaipur | 9.1 km drive to Jaipur Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    146 Ratings, 91 Reviews

    excellent
    18%
    very good
    30%
    average
    29%
    poor
    10%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 5
    • 3
    • 1
    • 1
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.3
    • Room3.2
    • Value For Money3.6
    • Food3.1
    • Security4.0
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has mixed reviews, showcasing both positives and negatives. Guests appreciated courteous staff and prompt service, along with good food quality. However, cleanliness was a major concern, with reports of dirty linens, maintenance issues, and lack of basic amenities. While the location is convenient, many found the rooms dated and in need of renovation. Some guests mentioned the atmosphere was pleasant, but frequent complaints about the staff's attitude and poor management overshadowed their experiences.

    Sort by:

    Positive first
    2.0

    Poor Stay

    shashi k.

    I will advice MMT to remove its listing from your page in the case you are contributing a remarkable amount of its revenue. In case it's a small amount than this review can be ignored. 1. A dirty property with least skilled staff. 2. Staff are not interested in resolving guest concerns.

    Travel Month: Apr 2025

    Room: Deluxe AC

    4.0

    Good and Affordable

    g g.solo

    The room is good and service is on time,

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Standard Room

    Hotel Gitanjali has replied on Tue Mar 25 21:37:59 IST 2025

    thankyou sir

    3.0

    Good

    karunakar c.solo

    Bathroom ka adjust fan kharab tha bolane ke bad bhi shahi nah-in kiya dusra mineral water ki jagah per nala se pani bihar ke diya gaya

    Travel Month: Feb 2025

    Room: Standard Room

    4.0

    Good Stay

    rakesh m.

    The stay was good. The staff is also courteous and polite. However, there was a power cut during my stay. And no backup was there for electricity. However experience is good.

    Travel Month: Feb 2025

    Room: Standard Room

    2.0

    Review of hotel gitanjali

    aditya.family

    Hotel room is not properly clean and also bedsheets are not clean, there is no mat infront of bathroom geyser is not working, staff is full in attitude not welcomed us.

    Travel Month: Aug 2024

    Room: Standard Room

    Hotel Gitanjali has replied on Wed Dec 18 21:23:18 IST 2024

    We are truly sorry to hear about your unpleasant experience at our hotel. Your feedback is invaluable to us as it helps us identify areas where we need to improve. We take cleanliness and guest comfort very seriously. We will investigate the issues you raised regarding the room cleanliness, bedsheets, and missing bathroom mat immediately. We will also look into the geyser issue and ensure it is resolved promptly. Regarding the staff's attitude, we expect our team to be welcoming and helpful to all guests. We will address this matter internally to ensure future interactions are more positive. We value your business and hope to have the chance to provide you with a much better experience in the future.

    2.0

    Hotel mai sirf worker reh sakte hain.

    rehana k.family

    Room clean nahi walls gandi glass table tooti hui gandi smell. Wifi nahi chalta management theek nahi. Included meal packege hone par bhi koi suchna nahi. Breakfast mai variety nahi. Sirf do mai option poha ya sandwich. Worker achche hai khane ka taste achcha hai

    Travel Month: Jul 2024

    Room: Standard Room

    4.0

    Good Stay

    aakash.couple

    Beautiful hotel & hotel sfaf nice and food good quality & staf service. Good and hotel location nice

    Travel Month: Jul 2024

    Room: Standard Room

    Hotel Gitanjali has replied on Wed Dec 18 21:25:23 IST 2024

    Thank you for your kind words and positive review. We are thrilled to hear that you enjoyed your stay at our hotel.Your satisfaction is our top priority, and we are delighted to know that you appreciated our staff's service, the quality of our food, and the hotel's location.We look forward to welcoming you back again soon.

    4.0

    Everything you need to know

    kshitij c.solo

    I was there for exam. My room was slightly undermaintained. The tap knob fell off when i tried to turn on the tap but the food was good. Couples are also coming here particularly at night. Room had a fishy smell but i sprayed deodorant everywhere it helped alot

    Travel Month: Jul 2024

    Room: Standard Room

    Hotel Gitanjali has replied on Wed Dec 18 21:58:06 IST 2024

    We sincerely apologize for the inconvenience you experienced during your stay. We understand that the room condition and the minor maintenance issue, such as the tap knob, were not up to our usual standards. We appreciate you bringing this to our attention.We are committed to providing a comfortable and pleasant stay for all our guests. We will investigate the issue with the tap knob and take immediate steps to prevent similar occurrences in the future. We will also address the room maintenance concerns to ensure a more comfortable experience for future guests. We are glad to hear that you enjoyed the food at our hotel. We strive to provide a dining experience that meets our guests' expectations.Regarding your concern about couples visiting the hotel, we want to assure you that we maintain a family-friendly environment. We will take necessary steps to address any inappropriate behavior and maintain a respectful atmosphere. We value your feedback and will use it to improve our services. Thank you for choosing our hotel and for sharing your review.

    2.0

    Poor Stay

    nitin g.

    My experience was very bad. While reaching to hotel, staff said he is not aware of booking. After showing him the booking details, he allotted one room, which had only one 5 watt bulb. Which is like washroom bulb. Condition of room was also very bad. I asked him to get one more light or change the room. He denied and behaved roudly. In morning while going for breakfast, first he asked show him whether we are allowed for breakfast or not. Later after showing him the details, he said they can offer only toast and tea with complimentary breakfast. I showed him that we have paid around rs. 300 for breakfast then he said ok he they can serve paratha and tea. We ordered 2paratha and 2 cheese sandwich, then he came and asked to pay for 2 sandwich. He argued a lot, later i asked him to let me talk to your owner, then he confirmed with his owner, if we are allowed to take breakfast or not. Then he left us. It was fathetic experience staying in this hotel

    Travel Month: Sep 2023

    Room: Standard Room

    5.0

    Amazing place

    komaldeep k.group

    Very fine staff quality and friendly environment. Great rooms and amazing food. Everyone is very respectful.

    Travel Month: Aug 2023

    Room: Standard Room

    Hotel Gitanjali has replied on Wed Dec 18 22:01:52 IST 2024

    We are thrilled to hear that you had such a wonderful experience at our hotel. Your kind words about our staff, rooms, food, and overall atmosphere are truly heartwarming. It's our pleasure to provide excellent service and create a welcoming environment for all our guests. We are committed to maintaining the high standards you've experienced. Thank you for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back in the future

    4.0

    Better then others

    vikas g.loyalty-iconbusiness

    I facing just cleaning issue but iss price me bura nah i hai. Bs thoda saaf safai ka dhyan auro rakh le to bhat accha hotel h

    Travel Month: Jul 2023

    Room: Standard Room

    Hotel Gitanjali has replied on Wed Dec 18 22:05:58 IST 2024

    Thank you for your feedback. We appreciate you acknowledging the positive aspects of your stay, such as the value for money. We take your concern about cleanliness very seriously. We will investigate the specific issues you encountered and take immediate steps to improve our cleaning standards. Your feedback will help us identify areas where we can enhance our services. We strive to provide a clean and comfortable environment for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

    5.0

    Good service

    onkar s.solo

    Staff behavior good, and the cleanliness of the room was also good, the arrangement of food was good.

    Travel Month: May 2023

    Room: Standard Room

    Hotel Gitanjali has replied on Wed Dec 18 22:03:55 IST 2024

    Thank you for your kind words and positive feedback. We are thrilled to hear that you had a pleasant stay at our hotel. Your satisfaction is our top priority, and we are delighted to know that our staff's behavior, room cleanliness, and food arrangements met your expectations. We hope to have the opportunity to serve you again in the future

    3.0

    okok type

    gautam j.family

    problem that is faced 1. they don't sent ro water, i bought 10 bottles of water. 2.hotel stairs are slippery 3. rooms are not sound proof 4. chair are weak 5. curtain rod was loose, it fall on me 6. room service is poor, landline don't work good thing 1. food is good 2. budget friendly hotel 3. they allowed early check-in 4. room is pretty good and well maintained 5. natural sunlight 🥰

    Travel Month: May 2023

    Room: Deluxe AC

    2.0

    Gitanjali hotel, jaipur

    atul c.family

    Really disappointed with the facilities provided by the hotel. It was very low class. After arriving we got very old, gray and dirty looking bed sheets, pillow covers and cushions. Didn't get the bed sheets changed in two days of stay. Even the cleaning staff came at 11:50am and they didn't even mop the floor and didn't clean the washroom. I will give 2 star out of 10 for cleanliness and management. Night bulb was not working. In washroom handpush was unavailable. Didn't get what we expected at the price which we expensed. Very much dissatisfied with the experience we got.

    Travel Month: Apr 2023

    Room: Deluxe AC

    3.0

    Average Stay

    manu b.

    There wifi was not working which is very basic need now a days.

    Travel Month: Mar 2023

    Room: Deluxe AC

    4.0

    Food and hygiene

    vinay a.loyalty-iconbusiness

    Food was good but hygiene needs to be taken care

    Travel Month: Feb 2023 (4-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    mukesh k.

    सच कहूं तो मैं प्रतियोगी परीक्षा के सिलसिले में जयपुर आया था और ऐसे जगह ढूंढ रहा था जो शांत और परीक्षा से पहले भरपूर सकारात्मक वातारण प्रदान करे. मेरे इसी खोज को होटल गीतांजलि ने बखूबी से पूरी की। धन्यवाद।. होटल का शानदार स्टाफ,पार्किंग व्यवस्था,बढ़िया साफ सुथरे रूम, ध्वनि रहित रूम,रूम में बेहतर फर्नीचर यथा बड़ा बेड,साफ सुथरी बेड शीट,बढ़िया २ कुर्शिया,फारफेक्ट और साफ सुथरा बाथरूम, नहाने के लिए गर्म और ठंडे पानी की सुविधा,बढ़िया अलमारी , टी वी , ए सी, फैन,लाइट, वर्किंग टेबल, डस्ट बीन इत्यादि सभी आम सुविधाएं युक्त होटल है। मै पूर्ण संतुष्ट हु और हा यह सभी सुविधाए किफायती दर पर उपलब्ध है।. इन सब के अतिरिक्त बड़ा सा मिरर,बढ़िया पर्दे,खुली हवा खिड़कियां,साफ सुथरा तोलिया,आरामदायक गद्दा इत्यादि। कुल मिलाकर मै पूर्ण संतुष्ट हु और अन्य को भी यहा रुकने की सलाह देता हु। धन्यवाद

    Travel Month: Feb 2023

    Room: Standard Room

    1.0

    Terrible Stay

    ishtiyaq a.

    Room was too short. Bedsheets and pillow cover were not cleaned. Towel was blackish. No toiletries was provided. Even there were no kettle in room.

    Travel Month: Feb 2023

    Room: Standard Room

    3.0

    Served water on open bottle

    sunil s.family

    They serve water in used open bottle and if you ask for jug they say we don, t give water in jug

    Travel Month: Feb 2023

    Room: Deluxe AC

    1.0

    Terrible Stay

    vandana k.loyalty-icon

    Rooms are not at all clean, bedding, bathroom, towels all were dirty. They didn't pay me the final bill n said mmt will provide

    Travel Month: Jan 2023 (4-Night Stay)

    Room: Deluxe AC

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