The property boasts a prime location in Paltan Bazar with easy access to nearby attractions and restaurants. While some guests found the staff courteous and supportive, many highlighted serious hygiene issues, including dirty rooms, bathrooms, and pest problems. The food quality received mixed reviews, with some describing it as poor. Service complaints were rampant, especially regarding responsiveness and maintenance. Overall, while convenience is a plus, cleanliness and service leave much to be desired.