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Sector 17, Chandigarh | 4 minutes walk to Sector 17 Market
655 Ratings, 259 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property boasts a great location near key attractions and offers delicious food that guests appreciate. Many reviews highlight the polite and helpful staff, with quick service noted positively. However, cleanliness issues and the presence of cockroaches in rooms have been commonly mentioned. Poor room maintenance and some service inconsistencies are areas that need improvement.
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Poor Stay
Make my trip overcharged this hotel is worth of 2000 and I paid 3500 through make my trip this was my first and last experience with make my trip rooms were not clean
Room: Deluxe Room
Excellent Stay
good hotel and pleasant stay would recommend it to everyone all the best in finding good place must check in to see their service and good food
Room: Deluxe Room
Terrible Stay
The actual image is entirely different from what they have shown on the website. smelly room lot of mosquitos. Not recommended for business travelers.
Room: Deluxe Room
not clean at all , even if the staff is cordial
We got used dustbin that was not clean , lots of hair on bathroom , room stained linens and towels . Location is so good but it’s a sad situation with property , dysfunctional elevators , dirty buttons and unclean utensils in room
Room: Super Deluxe Room
Terrible Stay
Don’t try to book this hotel. This property like dharamshala and rooms and much terrible. Pls excuse this property
Room: Super Deluxe Room
Excellent Stay
Staff: Attentive and friendly, helped organize a taxi, and allowed a late checkout for a freshen-up. Room: Spacious, well-decorated, with crisp sheets. Food: Breakfast buffet had a huge variety and was delicious.
Room: Deluxe Room
Poor Stay
Too much cockroach there, they are charging for three star but providing guest house
Room: Super Deluxe Room
Hotel Downtown has replied on Sun Oct 12 08:04:03 IST 2025
Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future...........
Terrible Stay
The Manager was trying to fool us by offering same room for 2500 which was available at mmt for 1600 and lastly when we booked on mmt he tried to adjust in worst room possible with lot of sound and unable to sleep such a waste
Room: Deluxe Room
Hotel Downtown has replied on Fri Oct 10 08:37:18 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future...........
pls avoid this if you are looking for a comfortable stay... as there’s no
Room was stinky... worn out walls... pls avoid... very tiny lift ... service is ok
Room: Deluxe Room
Hotel Downtown has replied on Sat Oct 04 08:39:49 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future..........
Average Stay
location was good, food was good, staff were nice. the property need maintenance. the room was not clean and there cockroaches.
Room: Super Deluxe Room
Hotel Downtown has replied on Sat Oct 04 08:39:45 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future..........
Please don't go by the image.
Tgese things need to be worked upon else everything is cool in this budget, these are;- Food is pricey, Buffet not in the Dinner/ Lunch, The ceiling fan was too noisy, Room was stinking (asked twice in a day to spray room freshener), AC was not colling sufficiently and the LIFT is small but didn't work in the morning so had to go by the stairs in the 4th floor.
Room: Deluxe Room
Hotel Downtown has replied on Tue Sep 02 15:17:32 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future...........
Poor Stay
ceiling fan was shouting whole night, Air conditioning not cooling, very slow service. They always forgot and have to give reminder for service.
Room: Deluxe Room
Hotel Downtown has replied on Tue Sep 02 15:17:25 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future...........
poor service
The Food was very pathetic. The service is very pathetic. The manager is very very unprofessional. That's it.
Room: Deluxe Room
Hotel Downtown has replied on Mon Aug 25 11:08:17 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future............
Very Good staff behaviour & breakfast is also good ❤️
Very good hotel neat &clean good service Nice location parking space is also good
Room: Deluxe Room
Hotel Downtown has replied on Sat Aug 23 13:47:55 IST 2025
"Thank you for choosing to stay with us at Hotel Downtown! We're thrilled to hear you had a wonderful experience. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!
Shady Hotel
It feels like some shady Hotel, No ceiling fan in the room. I don’t recommend it to anyone, Go at your own risk
Room: Deluxe Room
Hotel Downtown has replied on Sun Aug 17 08:16:34 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future..........
Decent stay.
Room was nice and clean. Aminities mentioned in site were provided. Breakfast was good. Only drawback was hot water availability in bathroom. Since they have solar setup, water was just mild warm.
Room: Family Room
Hotel Downtown has replied on Sat Aug 23 10:52:53 IST 2025
"Thank you for choosing to stay with us at Hotel Downtown! We're thrilled to hear you had a wonderful experience. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!
Poor hygiene and bad room quality
There was dampness in the room, along with mosquitoes. Only the food was okay.
Room: Deluxe Room
Hotel Downtown has replied on Thu Aug 14 09:55:34 IST 2025
"Thank you for sharing your feedback with us. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to addressing your concerns to ensure a better stay next time. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future.........
Good
Neat clean room in prime location, helpful staff. food is good and in budget
Room: Super Deluxe Room
Hotel Downtown has replied on Thu Aug 14 09:54:54 IST 2025
"Thank you for choosing to stay with us at Hotel Downtown! We're thrilled to hear you had a wonderful experience. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!
Good experience
The secure and safe environment of this hotel will always have my heart. I have recommended that others visit (Hotel Name) once, and I can assure you that they will never regret it.
Room: Deluxe Room
Hotel Downtown has replied on Thu Aug 14 09:54:59 IST 2025
"Thank you for choosing to stay with us at Hotel Downtown! We're thrilled to hear you had a wonderful experience. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!
few exceptions it was ok
No windows,breakfast was ok,food is also so so...room n mattress is good.we drank water given to us for free labelled pure water which actually was washed bottled water ..made us puke ... disgusting experience..other than that no complaint
Room: Deluxe Room
Hotel Downtown has replied on Mon Aug 11 11:16:53 IST 2025
"Thank you for choosing to stay with us at Hotel Downtown! We're thrilled to hear you had a wonderful experience. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay!
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