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Review Of Hotel Castillo0123401234

Sigra, Varanasi | 2.7 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.0
    Very Good

    1237 Ratings, 640 Reviews

    excellent
    47%
    very good
    30%
    average
    12%
    poor
    4%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 4
    • 2
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.4
    • Facilities4.1
    • Food4.1
    • Room4.6
    • Cleanliness4.3
    • Value For Money4.0
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    Reviews Summary

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    Hotel Castillo in Varanasi stands out with its prime location near key tourist spots like the Kashi Vishwanath Temple, making it super convenient for exploring the city. Guests rave about the spacious, clean rooms and the warm, accommodating service from the staff, making for a pleasant stay. The property also features a delightful in-house KFC and a varied restaurant menu, though some feel the food prices are on the higher side. Overall, it’s a great pick for anyone visiting Varanasi!

    Sort by:

    Positive first
    5.0

    Excellent Stay

    mrinalini.

    Everything was 👍 good

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    rajarshi c.solo

    The stay was absolutely brilliant. will recommend anyone to stay in this lovely hotel in Varanasi.

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    ritesh m.family

    It was good our host amarpreet was very nice and polite the property is hygenic and other staff was also very nice

    Travel Month: Sep 2025

    Room: Premium Room

    2.0

    Poor Stay

    vibhor k.

    Hotel - 2/3 star quality No Wifi working, no amenities available in the room, Staff not able to comprehend the conversation

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Best to Stay at City

    manish k.family

    Well located property and spacious rooms with fully equipped, delicious food and complete range. Well served by team

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Best among the Cit

    arun k.family

    Well located, spacious rooms and delicious food well served team

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    pratul y.

    My stay at Hotel Castillo was pathetic. Their centralized AC was not functioning at all and we were sweating in our room for hours. Multiple complaints from several other guests were made on the same including us but no proper action was taken for hours. It was a nightmare for us. Won't recommend this hotel to anyone.

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    prateek s.business

    Staff very indecent, don't have manner to deal the guest , checkout time 11 am , 10.30 they started warning about check out , and said if delayed from 11.30 half day charges shall be applied

    Travel Month: Sep 2025

    Room: Premium Room

    3.0

    bad stay with high cost

    aviral g.business

    Staff was not professional and room was also not clear at the time of check-in. New Floor supervisor was there who took the things very perfectly else it’s very bad

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sudip r.group

    Excellent location of hotel, very much reachable and good area in the city, Staff is very courteous and helpful, Rooms are well maintained . Around 2.5 kms from temple makes it easy to navigate. Important ghats are also nearby , it's a good hotel if you are looking for clean rooms , and good commutable location .

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    srijan s.group

    Good Hotel nearby railway station. Room and bathroom were clean. Spacious rooms. Amenities are good. Food is overpriced.

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    jitin k.business

    Value for money and pleasant stay along with good food. Feedback manager Amarpreet was humble and quite polite. Property stars should be increased in MMT app.

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    3.0

    Average Stay

    amit d.

    Food service was terrible they have no separate tea arrangement

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    abhishek a.solo

    Nice and Cozy stay Good stay.Value for money Nice and Cozy stay Good stay.Value for money

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    chandan k.solo

    they are looting money in form of providing chips packets, cold drinks , chips, biscuits etc. they are charging Rs. 166 for Rs. 20 chocolate kitkat. Rs. 10 chips packet they are charging 40. initially they will not tell later in billing time they are charging. they should clear these nuisance things before check in they are looting money in form of providing chips packets, cold drinks , chips, biscuits etc. they are charging Rs. 166 for Rs. 20 chocolate kitkat. Rs. 10 chips packet they are charging 40. initially they will not tell later in billing time they are charging. they should clear these nuisance things before check in.

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent stay

    riddhiman r.family

    Location is good if you want to avoid your stay amidst the Varanasi crowd. Food taste is good too alongwith the services.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    prakash k.family

    Very comfortable stay,good location,transportation for all places easily available.Food is very tasty and good complementary breakfast available.Room size is big and very clean.Good view of city from the large window

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Best one hotel at varanasi

    rajendra v.solo

    Excellent staying with clean room, hygenic food breakfast with different variants, wallet parking area

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    anudeep c.

    The service is bad. I asked for room cleaning, they just changed the bed sheet no cleaning nothing. Even they couldn’t manage extra towels. But food is good.

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    rohit k.

    the hotel is good and clean. The food is really tasty and the overall experience was satisfying. The location is convenient, with easy access to temples and local attractions. Housekeeping can be improved, but otherwise it’s a good value for the money they charge. Would recommend it for a comfortable stay in varanasi. -

    Travel Month: Jul 2025

    Room: Deluxe Room

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