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Review Of Hotel Casa

Phase 9, Mohali | 6.9 km drive to Chandigarh International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    69 Ratings, 19 Reviews

    excellent
    35%
    very good
    20%
    average
    14%
    poor
    9%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 1
    • 1
    • 1
    • 5
    • 2
    • 1
    • 5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the helpful staff and good service at the property, with some mentioning tasty food options. However, cleanliness issues, such as unkempt rooms and dirty washrooms, consistently popped up in reviews. Additionally, some users pointed out that food prices were on the higher side. Overall, the property has a mix of positive and negative feedback.

    Sort by:

    Positive first
    4.0

    Good Stay

    yuvraj.

    Food is very high rate Food ka khana acha nhi hai aur rate bhe bhot zada hai

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Average Stay

    abhinav m.couple

    by Google map I found this property but the name of property in Google map showing as fab casa

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ashish.solo

    Room is not to clean reception is not trained also no complementary water bottle are available in room

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    mohit.couple

    The rooms were not clean, washroom was not clean, There is smell from the blanket. stain on wall paint. Overall Pathetic condition. Zero Heigen

    Travel Month: Sep 2025

    Room: Deluxe Room

    2.0

    Overpriced Stay with Poor Service

    abhinav c.solo

    My stay at Hotel Casa was very disappointing. The room was poorly maintained and lacked proper amenities (like a pantry), yet they charged ₹1700The staff were not well-mannered — it seemed like random people were sitting around without any sense of hotel service or ethics. Definitely not worth the price.

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    5.0

    Excellent Stay

    varneet s.family

    excellent service with gud quality of food and staff is nice and helpful.. excellent service with gud quality of food and staff is nice and helpful... excellent service with gud quality of food and staff is nice and helpful.. excellent service with gud quality of food and staff is nice and helpful...

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    business

    room was not clean with many flies , washroom was dirty , door of washroom was always getting open despite several attempts , bed bugs were found on my room on ground floor( near reception ) The room was changed although . no lights after 4:10 AM Till more room was not clean with many flies , washroom was dirty , door of washroom was always getting open despite several attempts , bed bugs were found on my room on ground floor( near reception ) The room was changed although . no lights after 4:10 AM Till more then

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    excellent

    pravin.family

    Hotel service reviews typically cover aspects like room quality, staff helpfulness, cleanliness, food quality, and overall value for money

    Travel Month: Jul 2025

    Room: Deluxe City View Room

    • user photos
    • user photos
    4.0

    Good Stay

    dhruv a.

    Good rooms and location. Lacking a bit on hospitality. Overall a good experience

    Travel Month: Jun 2025 (6-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    sahil.business

    3rd. class. property. with. unprofessional. staff

    Travel Month: Jun 2025

    Room: Deluxe City View Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    abchandan s.

    Excellent service! Smooth booking, great deals, and timely updates. My travel experience was hassle-free. Highly recommend MakeMyTrip for flights, hotels, and holiday packages. Truly reliable and user-friendly platform. ⭐⭐⭐⭐⭐

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Great place

    shubham k.couple

    Overall experience was very good. I liked the Hotel it was very great staying there

    Travel Month: Jun 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    keya p.couple

    Stay wasn’t clean. Didn’t match the picture shown on the website. The bedding and towels provided were dirty/burnt at places.

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    rajinder k.business

    toilet flush was not cleaned at all called reception to complain. its good they did it within half an hour

    Travel Month: May 2025

    Room: Deluxe City View Room

    1.0

    Terrible Stay

    raju c.

    Room was awful and it stinks. Food was not good a terrible stay

    Travel Month: May 2025

    Room: Deluxe City View Room

    4.0

    Good Stay

    soham c.family with 3 kids

    We had reserved three rooms at this hotel and just checked out. We arrived late at 12 p.m., and Mr. Sonu was waiting for us at the reception desk. Rooms were ready and given to us immediately. Every room and bathroom was neat and clean. Breakfast was provided was complimentary, and the aloo parathas and sandwiches were perfectly made and delicious. Mr. Sonu and the room boys provide excellent service. Overall, a pleasant and decent stay.

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    sagar s.

    I booked the best room in the hotel as was described on make my trip app and when i reached there it was totally different. Toilet was not in proper working condition, room was full of dampness and moisture even the roof had leakage and i had to survive for the night with that leakage.

    Travel Month: Dec 2024

    Room: Deluxe City View Room

    5.0

    Excellent Stay

    aschit t.business

    It was a good stay. Rooms and services were clean. Staff was polite. The location of hotel is also good along the roadside

    Travel Month: Nov 2024

    Room: Deluxe City View Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    gurkirat s.

    It was a good stay, everyone was friendly and helpful. No thats it

    Travel Month: Oct 2024

    Room: Deluxe Room

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