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Review Of Hotel Burans Valley View

Chamba - Mussoorie Rd, Dhanaulti

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    3.6
    Very Good

    33 Ratings, 17 Reviews

    excellent
    39%
    very good
    15%
    average
    21%
    poor
    12%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 3
    • 5
    • 5
    • 1
    • 2
    • 2
    • 3

    Rating Categories

    • Location2.3
    • Cleanliness3.1
    • Value For Money2.3
    • Child Friendliness2.0
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    Reviews Summary

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    The property has stunning views and a good location, making it a decent choice for nature lovers. Arjun Kohli, the host, has received praise for his hospitality, and guests enjoyed bonfire music nights. However, several reviewers noted issues like inconsistent water and electricity supply, unclean rooms, and lack of basic amenities. While some found the property clean and spacious with tasty food, others pointed out the need for better staff training and improved facilities.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    shishanshu.group

    Arjun kohli is the host of the property. Is the best person & bonfire light music. Amazing night. He deserves more than 5.

    Travel Month: Dec 2024

    Room: Four Bed Family Room (2 Double Bed Room)

    Hotel Burans Valley View has replied on Sat Jan 04 16:24:49 IST 2025

    Dear Guest, Greetings! Thank you for your valuable feedback, we look forward to welcome you again. Thanks Team Reservations

    5.0

    Excellent Stay

    couple

    This hotel is in a very good location and the view from the room is so good that we kept looking for long.

    Travel Month: Sep 2024

    Room: Deluxe Room (1 Double Bed Room)

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    1.0

    Terrible ex

    rituraj s.family

    Terrible stay, i check out in an hour, no water supply, no electricity, bad staff behaviour, smells in rooms, blankets, bedsheets. Window pannel is not attached properly in wall of the room,. Horrible property it is. Don't wast your time and money against this property,

    Travel Month: Jun 2024

    Room: Four Bed Family Room (2 Double Bed Room)

    2.0

    Poor Stay

    ashok v.loyalty-iconfamily

    It was really a bad experience staying there in that facility which was not expected from mmt

    Travel Month: Jun 2024

    Room: Premium Room with Himalayan View and Balcony (1 Double Bed)

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    2.0

    Poor Stay

    sanjay k.

    Basic facilities have not been provided like no dental kit, no shaving kit, no washroom/bathing kit, no sleepers etc. A non working tv was in the room. No intercom is working. I am surprised that there is no quality control of you rather collecting money from customers only. Electricity backup was not in the place. I will not stay in future in this place. It was not a good stay at all. Thnks for a very poor arrangements.

    Travel Month: Jun 2024

    Room: Deluxe Room (1 Double Bed Room)

    3.0

    Average Stay

    amit k.

    We booked a 2 double bedroom for a day in may 2024 for a family of 4. The fair price of the room is 3k. The room was clean, hot water was available. Bathroom was neat and clean. The view from the hotel is beautiful. Cons tv was not working, there was no soap in the bathroom, and the room phone was not working. And paper roll was missing in the bathroom. Overall you can consider this as a decent budget hotel. Do not expect a resort-like experience.

    Travel Month: May 2024

    Room: Four Bed Family Room (2 Double Bed Room)

    3.0

    Average

    deven b.loyalty-iconfamily

    Here are the main reasons why this hotel is not suitable for families: 1. **No Mobile Network**: In case of emergencies, you can't contact anyone due to lack of mobile connectivity. 2. **Poor Security**: The open area means security is not guaranteed, relying entirely on luck. 3. **No WiFi**: Internet access is unavailable, which is inconvenient for most travelers. 4. **High Cost**: The room rates are exorbitantly high, whereas it should be priced between ₹500 to ₹600. 5. **Poor Food Quality**: The food served is of very low quality. 6. **No Activities for Children**: There are no fun areas or activities for kids, leaving them bored and unhappy. 7. **Untrained Staff**: While the staff is friendly, they lack proper training in hospitality. 8. **Basic Accommodation**: Essentially, you get only a room with lights for sleeping, with no additional amenities.

    Travel Month: May 2024

    Room: Premium Room with Himalayan View and Balcony (1 Double Bed)

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    4.0

    Good Stay

    aditya c.loyalty-icon

    It was a decent stay and the staff was very helpful but the quality of rooms could be a little better. No, thanks.

    Travel Month: Dec 2023

    Room: Super Deluxe Room (1 Double Bed Room)

    Hotel Burans Valley View has replied on Tue Mar 12 11:32:23 IST 2024

    Dear Guest, Greetings of The Day! Thank you for your valuable feedback, we look forward to welcome you again. Thanks Team Reservations

    5.0

    Excellent Stay

    vinay.loyalty-icon

    Cordial hospitality by owner , good behavior staffs, family freindly, good food even serve local vegetable (organic) on request.😎🤩

    Travel Month: Jun 2023

    Room: Super Deluxe Room (1 Double Bed Room)

    Hotel Burans Valley View has replied on Tue Mar 12 11:32:40 IST 2024

    Dear Guest, Greetings of The Day! Thank you for your valuable feedback, we look forward to welcome you again. Thanks Team Reservations

    5.0

    Excellent Stay

    surendra k.solo

    The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable with bonefire and music arrangement syastem. Valley view very good, food really so tasty.

    Travel Month: May 2023

    Room: Deluxe Room (1 Double Bed Room)

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    Hotel Burans Valley View has replied on Wed Jun 07 09:01:31 IST 2023

    thanks sir

    5.0

    Excellent stay

    arti.family

    Very clean, hygenic and spacious rooms. Decent food, scenic views from the gallery, staff is very good and very polite, most adventures activities are nearby.

    Travel Month: May 2023

    Room: Deluxe Room (1 Double Bed Room)

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    Hotel Burans Valley View has replied on Wed Jun 07 09:02:09 IST 2023

    thanks mam

    3.0

    Average Stay

    ajay r.loyalty-icon

    hotel is good but unable to contact hotel manager due to wrong phone number provided

    Travel Month: Apr 2023

    Room: Deluxe Room (1 Double Bed Room)

    Hotel Burans Valley View has replied on Tue May 30 10:27:32 IST 2023

    Thankyou sir

    2.0

    Don't book with much expectations

    rocky r.family

    They seem to be immature hotelier. You will only and only get a bed to sleep and a light in the room - that's it. Don't expect much because you won't get more than disappointment. Food is poor, staff is poor, cleanliness of the room is okay but outside room it was awful. In short, bhagwan bharose hai yeh hotel. Inko khud idea nhi hai ki ek hotel ko kaise maintain karte hain. Haan 200-500 per night ke hisab se theek hai.

    Travel Month: Dec 2022

    Room: Deluxe Room (1 Double Bed Room)

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    Hotel Burans Valley View has replied on Sat Jan 14 13:18:20 IST 2023

    Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance.

    5.0

    Excellent Stay

    jaiba.

    Best hospitality service recieved. Best staff

    Travel Month: Dec 2022

    Room: Deluxe Room (1 Double Bed Room)

    Hotel Burans Valley View has replied on Thu Jan 12 23:57:24 IST 2023

    Thankyou sir

    1.0

    It is not worth

    rahul k.family

    It was not clean and rooms quality was poor not worth per day. it was worthless

    Travel Month: Dec 2021

    Room: Super Deluxe Room (1 Double Bed Room)

    Hotel Burans Valley View has replied on Sat Jan 14 13:24:32 IST 2023

    Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance.

    5.0

    Lovely view with cooperative staff

    robin s.couple

    Hotel is located 3-4 km before dhanaulti which gives it a unique feel. Well maintained with beautiful views. Moreover, the staff is ready to go extra mile to make you feel comfortable. Food is top notch. I had wonderful stay, hopefully you as well.

    Travel Month: Dec 2021

    Room: Deluxe Room (1 Double Bed Room)

    Hotel Burans Valley View has replied on Fri Dec 17 07:52:16 IST 2021

    Thanks for your valuable feedback

    5.0

    Excellent Stay

    varuna s.couple

    Hotel is clean & provide great hospitality. The staff were very helpful. The hotel provides almost every facility. Overall experience was awesome.

    Travel Month: Oct 2021

    Room: BUGETED ROOM

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    Hotel Burans Valley View has replied on Sun Oct 31 13:12:24 IST 2021

    Thanks for your visit. Please visit again.

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