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Review Of Hotel Black Rock

Bank More, Dhanbad | 990 m drive to Dhansar Railway Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.4
    Average

    44 Ratings, 37 Reviews

    excellent
    7%
    very good
    16%
    average
    20%
    poor
    34%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 2
    • 1
    • 2
    • 1
    • 1
    • 1
    • 3
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.1
    • Room3.1
    • Value For Money2.8
    • Food2.1
    • Facilities2.7
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    Reviews Summary

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    Reviews highlight a mix of experiences at this property, primarily pointing out poor service and unprofessional staff behavior. While it boasts a prime location, many guests find the overall condition dilapidated with old furnishings and inadequate facilities. Issues like lack of WiFi, hot water, and proper room maintenance are frequently mentioned. Some appreciate the cleanliness of rooms, though several report insects and hygiene concerns. Pricing is often deemed excessive for the quality provided, making it less appealing for longer stays.

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