The property has a mixed reputation based on guest feedback. While some highlighted decent staff behavior and good breakfast options, many complaints revolved around cleanliness issues, small and poorly ventilated rooms, and broken amenities like AC and plumbing. Several reviews mention disturbing noises, pests, and rude service. The location seems to be a concern for many, with some feeling it’s unsuitable for families or couples. A few guests appreciated the proximity to public transport and amenities nearby.