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You are booking hotel for more than 30 days
Mira Road East, Thane | 21.7 km from city centre
28 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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At this property, you'll find friendly and helpful staff who make your stay enjoyable. The renovated rooms are clean, though some amenities were lacking. While room service is quick and they've partnered with nearby restaurants, extra charges for delivery and utensils can be a downer. Guests faced issues with cleanliness, missing items in rooms, and unreliable services. The ambiance is nice, but improvements in facilities and hygiene are needed for a better experience.
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Excellent Stay
I recently stayed at hotel aqua jalaja in mira road for two nights, and i had an amazing experience from start to finish. The room service was outstanding. Even though they don't have an in-house restaurant, they are partnered with nearby restaurants, which allowed me to order food from outside. Everything was delivered quickly. However, one downside is that they charge inr 50 each time to deliver anything to your room, and additional charges apply for using their utensils. The staff were friendly and helpful. As for the amenities, the hotel could improve in this area; they didn't have everything i needed. Overall, my stay was enjoyable. If the amenities were enhanced and the extra charges were eliminated, i would highly recommend this hotel to anyone looking for comfort and excellent service. I’ll definitely be back!
Room: Deluxe Room
Hotel Aqua Jalaja has replied on Sat Jan 25 14:06:56 IST 2025
Dear Guest, It gives us immense pleasure to receive such positive feedback and we highly value views, opinions and feedback from our guests. Thank you once again for sharing your valuable experience with us and the entire team look forward to welcoming you back.
Good
The hotel room is renovated. Clean very supportive and helpful staff. They don't have a restaurant but they made very good tea for me.
Room: Deluxe Room
Hotel Aqua Jalaja has replied on Fri Dec 29 15:51:56 IST 2023
Dear Guest, It gives us immense pleasure to receive such positive feedback and we highly value views, opinions and feedback from our guests. Thank you once again for sharing your valuable experience with us and the entire team look forward to welcome you back.
Bad experience
Smelly, broken handle knobs, food menu provided but not served, we will not recommend to any couple staying here
Room: Deluxe Room
Hotel Aqua Jalaja has replied on Sat Oct 07 14:41:26 IST 2023
Dear Guest, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit be smooth and delighted request you to please give us a chance to serve you again.
Interior not good
Not reliable on hotel booking no food provided and many mosquitoes and no coil or anything provided
Room: Deluxe Room
Hotel Aqua Jalaja has replied on Sat Oct 07 14:44:57 IST 2023
Dear Guest, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit be smooth and delighted request you to please give us a chance to serve you again.
poor hospitality. poor hygienic.
groupService is very bad and they didn’t provide wifi and single bottle water .rooms are very small . Bathroom accessories is also not good and damaged . So I don’t prefer anyone .so sorry to say this
Room: Super Deluxe
Hotel Aqua Jalaja has replied on Sat Oct 07 14:45:45 IST 2023
Dear Guest, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit be smooth and delighted request you to please give us a chance to serve you again.
Not good not bad
We were given a temporary room since the room that we were supposed to be in had issues with ac and the ac was being repaired. We had to take multiple follow-ups to check the readiness of the room that we were supposed to be allocated. Some of the things that were mentioned in the room amenities were not at all available. For eg: slippers, toiletries, coffee sachet, etc. Curtains were supposed to be blackout ones however there wasnt any blackout curtains in the room. There were no face towels as well.
Room: Super Deluxe
Hotel Aqua Jalaja has replied on Sat Oct 07 14:47:22 IST 2023
Dear Guest, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit be smooth and delighted request you to please give us a chance to serve you again.
Overall review
Starting off with the reception has we entered was really very good. The standard room was really great only drawback is that they should concentrate more on the cleanliness of the room and the tideness. The food rates are also reasonable but they should charge less for a mineral water because it's double the price for one single water.
Room: Standard Room
Hotel Aqua Jalaja has replied on Sat Jun 18 13:32:04 IST 2022
Dear mr. Noronha, dear guest, thank you so much for your valuable feedback. We are glad that you had comfortable stay. Hope to serve you again.
Hotel hygiene
Good hotel but in real room was different. Overall good quality hotel and hygiene also
Room: Standard Room
Hotel Aqua Jalaja has replied on Sat Oct 07 14:54:31 IST 2023
Dear Guest, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit be smooth and delighted request you to please give us a chance to serve you again.
Very bad experience
There was not cooperation this property is booking for hourly there is no kitchen room service nothing in my life it’s very vast experience in this property.
Room: Standard Room
Hotel Aqua Jalaja has replied on Sat May 21 17:14:34 IST 2022
Dear mr. Gupta, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit be smooth and delighted request you to please give us a chance to serve you again.
Service is good
Hotel staff are good and also service
Room: Deluxe Room
Hotel Aqua Jalaja has replied on Sat May 14 16:49:57 IST 2022
Dear mr. Mahto, thank you so much for your valuable feedback. We are glad that you had comfortable stay. Hope to serve you again.
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