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Review Of Hotel Amazone Suites - DLF Cyber City Gurgoan

DLF Phase 3, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    67 Ratings, 36 Reviews

    excellent
    12%
    very good
    22%
    average
    18%
    poor
    12%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 3
    • 4
    • 2
    • 1
    • 3
    • 4
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness2.6
    • Value For Money2.1
    • Food2.5
    • Facilities2.5
    • Checkin Experience2.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's spaciousness and good location near DLF Cyberhub, making it easy to access. Some found the staff helpful and friendly, providing quick service. However, many reviews highlight serious cleanliness and hygiene issues, with dirty rooms, broken facilities, and poor food quality being common complaints. Returns for maintenance and cleanliness were frequently mentioned as needing attention.

    Sort by:

    Positive first
    3.0

    Ok

    hwa h.loyalty-iconbusiness

    location not accurate. Lead me to wrong location. Caretaker didn’t answer call after half an hour. Also hotel not so clean.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Double Room

    1.0

    Bad rooms

    harsh m.solo

    Bad service, very poor level of hygiene.

    Travel Month: Mar 2023

    Room: Deluxe Double Room

    2.0

    Stay was below average

    gurkamal k.loyalty-iconfamily

    Not properly hygiene and was not properly maintained. Even not shown on gps exactly

    Travel Month: Feb 2023

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    suyog k.loyalty-icon

    Experience was poor

    Travel Month: Mar 2023

    Room: Deluxe Double Room

    3.0

    ok stay

    tarun g.business

    It was a good stay but there are lots of improvements required

    Travel Month: Mar 2023

    Room: Deluxe Double Room

    • user photos
    1.0

    Hotel was closed - need a refund

    amit p.loyalty-iconbusiness

    Very poor service by make my trip by enrolling such hotels which are closed

    Travel Month: Oct 2022

    Room: Deluxe Double Room

    1.0

    Food

    suresh.

    Quality of the food was not good

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Suite Room

    1.0

    Terrible Stay

    jai p.loyalty-icon

    It was very unhygienic and insects are present

    Travel Month: Jul 2022

    Room: Suite Room

    1.0

    V v poor and bad experience

    puneet t.

    V v poor hygienic conditions, rooms bad and dirty, bedsheets, bathroom, you name it, everything was dirty. It's hampering makemytrip reputation. No tv, water scarcity. I can go on and on_

    Travel Month: Jul 2022

    Room: Suite Room

    1.0

    Worst experience ever

    sonali s.

    1. Washroom condition was very bad, faucets were broken 2. On sun-day there was power cut and no water to use washroom 3. There was no food facilities. 4. No swimming pool as mentioned in aminities. 5. Caretaker was drunk and was not responding to our queries 6. Even said no to provide water

    Travel Month: Jun 2022

    Room: Suite Room

    1.0

    Terrible experience

    ajay k.

    The bed linen was all dirty, literally you can see the hair on the bedsheet and the duvet cover changed to black from white ( you can expect the type of hygiene). Cockroaches roaming all around the washroom, even the pot was not cleaned properly. Moreover there was no water in the room next morning and no one was available to address this for more than 2 hours.

    Travel Month: Jun 2022

    Room: Suite Room

    1.0

    Terrible place

    inder k.

    Dirty rooms, dirty hotel area, please don't go there, it's my suggestion.

    Travel Month: Jun 2022

    Room: Suite Room

    1.0

    Bad experience

    dipankar.loyalty-icon

    There were no food facilities. I could not get a cup of tea even. I was asked to order food from zomato.

    Travel Month: May 2022

    Room: Suite Room

    2.0

    Dirty towels and bed-sheets

    priyank g.

    Worst experience. Space wise it is good. But hygiene is the main issue

    Travel Month: May 2022

    Room: Suite Room

    1.0

    Terrible Stay

    deepak v.

    Pathetic experience,

    Travel Month: Apr 2022

    Room: Suite Room

    4.0

    Decent hotel

    madhav v.

    Quite good experience and facilities were also good but there is main issue of light cut-off in midnight and morning and the generator is not working.

    Travel Month: Apr 2022

    Room: Suite Room

    2.0

    I have not had a good experience.

    vishal s.

    The bed sheet is not clean. The sofa is not comfortable. The caretaker didn't provide reception contact details. The open parking facility, feel safe but not sure. Location is good. Iam using google map and it is easy to find. Hotel is decent.

    Travel Month: Apr 2022

    Room: Suite Room

    1.0

    Terrible

    amol d.loyalty-icon

    Actually this property is leased out by the original owner and so now not a single thing is up to the mark. Bathroom was nor clean, when we entered room, it smell like smoking zone. Never book this property

    Travel Month: Apr 2022

    Room: Suite Room

    1.0

    Worst sanitation and cleanliness i have ever seen

    vivek p.

    The care taker gave the used ma

    Travel Month: Apr 2022 (6-Night Stay)

    Room: Suite Room

    2.0

    Unclean dirty unhygienic rooms

    suraj n.loyalty-icon

    The room was very dirty with cockroaches black patches on walls dirty hairy towels unclean bathrooms bed covers stained table broken sofa torn. Very good location but not maintained. No breakfast provided despite of taking package with breakfast excuse given that have to order from outside so can give only after 10 am and only bread and butter is available. Very good property but nothing close by have to go to market

    Travel Month: Apr 2022

    Room: Suite Room

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