Location of the property was appreciated by many guests as it was close to the Golden Temple and other attractions. Cleanliness was well-maintained and the rooms were kept clean. The Staff was friendly, helpful and cooperative. Guests enjoyed the food and dining experience, however, some found the process of ordering food complicated. The Check-in Experience was a bit tedious for some guests as they had to download an app to check-in and access their room key. Overall, guests had a comfortable stay with good amenities and a welcoming atmosphere.
Location
The property's location was a highlight for many guests, with its proximity to the Golden Temple being a major advantage. Many guests appreciated the easy access to local restaurants and shops. Some guests also mentioned that the property was located in a peaceful area, away from the hustle and bustle of the city. However, a few guests found the property difficult to locate and some mentioned that it was not in a very safe area.
Cleanliness
Cleanliness was a major highlight for many guests, with several guests mentioning that the property was well-maintained and spotless. Many guests appreciated the daily cleaning of the rooms and common areas. Some guests also mentioned that the bathrooms were clean and well-stocked with toiletries. However, a few guests mentioned that the property could improve its cleanliness standards in certain areas.
Staff
The staff at the property received high praise from many guests, with several guests mentioning that they were friendly, helpful, and accommodating. Many guests appreciated the staff's willingness to go above and beyond to ensure a comfortable stay. Some guests also mentioned that the staff provided useful recommendations for local attractions and restaurants. However, a few guests mentioned that the staff could improve their communication skills and be more responsive to guest requests.
Food & Dining
The food and dining options at the property received mixed reviews from guests. Some guests appreciated the on-site cafe and the ability to order food to the property. However, a few guests mentioned that the food was not fresh and could be improved in terms of taste and quality. Some guests also mentioned that there were limited options for breakfast and that the menu could be expanded.
Check-in Experience
The check-in experience at the property received mixed reviews from guests. Some guests appreciated the ease of check-in and the use of a mobile app for various services. However, a few guests mentioned that the check-in process was complicated and that the app was not user-friendly. Some guests also mentioned that the staff could improve their communication during the check-in process.